Progressive Auto Insurance provides Standard coverage and online tools to help you get the most out of your policies. The company was founded in 1936 and since then has an ever-growing list of industry firsts. Progressive opened the first drive-in claim center, offered the first installment payment plan and created the first major auto insurer website. The company emphasizes low costs and offers great ways to save money. Its most famous tool is the Name Your Price tool which allows you to see what coverage is available at the named price point. Drivers can compare prices with other companies while obtaining a quote, and stack discounts or try out the Snapshot usage tracker. Progressive also offers very popular Accident Forgiveness and Gap coverage policies.
Annual cost of coverage
|Varies with personal factors|
Annual deductible to be met
|Depends on policy selected|
Satisfaction with insurance
Auto insurance policy types
|Above average options|
Benefits and add-ons types
|Average benefit/add-on options|
Financial strength of insurer
Claim pay ability
|Top rated - A.M. Best|
Digital interface accesibility
|Well above average accessibility|
Progressive has no benefits specifically geared towards seniors, though its Standard features and discounts often apply. The website is user-friendly, and there are several ways to contact the company. There are multiple options for obtaining quotes, paying bills and managing policies, so you only have to use the website if you want to. Progressive offers a discount to drivers who have had consistent auto insurance coverage, even if it was not through Progressive.
Advancing health conditions may make it difficult for some seniors to drive safely, and to maintain this auto insurance coverage, you must have a valid driver’s license. Progressive does not offer any specific policies or perks for senior drivers, but some of the general options may benefit seniors. Seniors who use Snapshot to monitor their driving habits may earn a discount on their premium for safe driving behavior. Accessories, like equipment and parts for disabled drivers and passengers, may be covered as well. Even in poor health, a policy will have value to cover a caretaker or family member who drives the senior around.
Progressive offers Standard auto insurance coverage with a built-in price comparison tool. Customer satisfaction ratings are average or lower-than-average for an auto insurance company, and there are more complaints about Progressive than other insurers. Progressive offers smart tools to get the most of out of your insurance coverage. You can easily work within your budget and compare rates among insurers. In 2009, Progressive won the “Voice of the Customer Awards” by Forrester Research for its work to improve customer service. Progressive offers a seamless experience, solid coverage and smart tools to manage your policy. However, there are no senior-specific discounts or promotions. However, since you can easily compare rates and stack multiple discounts, you can still get the coverage you need. Popular policies like Gap coverage and Accident Forgiveness are available. Progressive may be good for you if you want to get the most coverage for your money.
Frequently Asked Questions:
How do I pay for my policy? You may pay for your policy online, over the phone, with an automatic payment plan or through the regular mail. You can pay with a credit card, PayPal, online check, personal check or money order or an Electronic Funds Transfer (EFT) from your checking account.
How can I make changes to my policy? You can make changes to your policy online or over the phone. The website offers great policy management tools if you choose to use it. You can manage some components of your policy on the mobile smartphone app. Policy changes may impact the price you pay.
How do I make a claim? You can report a claim online or over the phone. You can track your claim online or on the mobile smartphone app. Progressive offers one-stop service shops around the country where you can drop off your car for adjustment and repair, and pick up a rental for your convenience.
Note: All programs, policies, and services may not be available in all states or to all drivers. Please carefully read all policy information for details and talk to a representative to see if you are eligible.
Overview: Progressive offers Standard auto insurance nationwide with an emphasis on low-priced coverage.
Payment policies: You may pay for your policy online, over the phone, with an automatic payment plan or through the regular mail. You can pay with a credit card, PayPal, online check, personal check or money order or an Electronic Funds Transfer (EFT) from your checking account.
Late payment: If you mail in your payment, the postmark date is considered the payment date, so it will not be considered late if it is mailed on the due date.
Cancellation procedure: You may cancel your policy over the phone, in person with an agent or online.
Accreditations: Progressive is not accredited with the Better Business Bureau, but does have an A+ rating on the BBB website based on how it responded to any complaints made to that organization.
Company Details: Progressive was founded in 1937 by Joseph Lewis and Jack Green. The company focuses on offering innovative products and services, and boasts a long list of industry firsts:
Progressive aims to reduce human trauma and reduce economic costs that are related to car accidents. Several values guide this work: Integrity, the Golden Rule, Objectives, Excellence, and Profit. Progressive currently employs 25,000 employees in 450 locations nationwide.
The Progressive Corporation
6300 Wilson Mills Rd
Mayfield Village, OH 44143
Report Fraud/ID Theft: 888-288-0700
General Fax: 877-280-5587
Online: Chat or email
Chat hours: 5 AM-12 midnight EST