Carpet Cleaning Pro

time icon 5 min read update icon Sept. 20, 2019
15 Ratings - Write Review
Grand Score
User Score
Grand Score
User Score
Visit Site

Carpet Cleaning Pro offers a range of cleaning services using eco-friendly products and cleaners. 

Don’t be deceived by the name: Carpet Cleaning Pro does not limit the services it offers to carpet cleaning. This company is an expert in a variety of services, from air duct cleaning to auto interior cleaning. Carpet Cleaning Pro has been in the business of cleaning homes for over 12 years. Though that’s not an overly long history in the industry, the company has managed to operate many thriving locations throughout the United States. 

Carpet Cleaning Pro has maintained a successful reputation in the industry through its ability to provide personalized services catered to each customer’s specific needs. Moreover, the company guarantees its services and will provide a refund if service expectations are not met. 

Grandfolk Scoring
Services provided 10/10
Well established? 8/10
24-Hour emergency 10/10
Scheduling window 10/10
Online quote 7/10
Free quotes 10/10
Eco-friendly 10/10
Cost 8/10
Warranty 10/10
Ease 10/10
Services provided
What services are offered by the company?
Carpet cleaning, upholstery cleaning, window treatments, and more
Well established?
How long has the company been in business?
Over 12 years
24-Hour emergency
Does the company offer a 24-hour emergency service?
Scheduling window
When scheduling an appointment, what is the scheduling appointment window?
The scheduling appointment window is two hours.
Online quote
Can a customer receive an online quote?
No, the customer must call the toll-free number to obtain a free quote.
Free quotes
Does the company offer free quotes?
Yes, all quotes are free with no obligation.
Does the company use eco-friendly products to complete the job?
Fee for service
Depends on the service required
How easy to return or replace?
A money-back guarantee is offered
How easy to install or put to use?
Very easy; professionals handle the cleaning
Age Score:
50-64 Years
65-74 Years
75-84 Years

When navigating Carpet Cleaning Pro’s website, the first realization you may have is that it is not as user-friendly as many other websites in the industry. Carpet Cleaning Pro’s website has been described by users as “complicated” and “difficult to navigate.” Some users claim that the content is displayed in a way that is confusing. If you choose to use Carpet Cleaning Pro’s website, you will meet your objective if you can navigate it successfully. However, the process may take longer, and it’s possible that you may become frustrated and seek services elsewhere.

An additional downside to Carpet Cleaning Pro is that a user cannot receive an instant quote via the website. The potential customer must call to speak with a representative to receive a quote. This route may prove to be an inconvenience to those who are searching for ‘quick quotes.’ The company does have stellar reviews regarding services and products, but unfortunately, the website does not promote a user-friendly experience.

Health Score:
Poor Health
Fair Health
Good Health
Great Health

It should come as no surprise that carpet is the safest and most preferred flooring option for seniors. Carpet reduces the probability of slips and falls, therefore minimizing the chances of serious injuries, bruises and broken bones. On the downside, carpet can also trap up to one pound of dirt, allergens and bacteria per square foot. Dirt, allergens and bacteria can exacerbate unfavorable health symptoms, especially if you are facing a declining health condition. Dirty carpets and upholstery can cause indoor air, on average, to contain more pollutants than the air outdoors, despite the common belief that only outdoor air can be dangerous.

Fortunately, Carpet Cleaning Pro can provide cleaning services that promote a healthy and clean living environment by using self-neutralizing, biodegradable and non-toxic chemicals and compounds.


  • Carpet Cleaning Pro’s rates are lower than the rates of most other companies. 
  • Carpet Cleaning Pro offers a 24-hour emergency service in the event of a water or fire emergency.
  • The company provides a wall treatment service that will prevent stains and odors from seeping through. 
  • All materials used are self-neutralizing and biodegradable. No unpleasant residues and odors remain after the treatment is complete.
  • The company can place a protective coating on upholstery and carpets to repel stains caused by spills and accidents.


  • The company has been operating for a relatively short time. 
  • Carpet Cleaning Pro’s website has been described as “confusing” and “difficult to navigate.”
  • Quotes are not available online. A call must be placed to speak with a representative to receive a quote.  

Bottom Line:

Carpet Cleaning Pro is a growing cleaning company that provides consumers all over the U.S. the means to enjoy comfortable and healthy living spaces. The company uses eco-friendly and non-chemical cleaning products, which were formulated to help diminish the risk of allergic reactions, thereby creating safer and more comfortable environments. Carpet Cleaning Pro has a comprehensive set of cleaning services that expands to areas beyond carpet cleaning. In addition to a wide range of services, it provides a satisfaction guarantee policy to further underscore its commitment to its customers.  

If you are searching for a highly-regarded cleaning company, Carpet Cleaning Pro is definitely an option to consider. The technicians are highly trained cleaning professionals that can be counted on to complete the most extreme cleaning tasks. In addition to providing excellent service, the company’s rates are considerably lower than most other companies in the industry. 

Frequently Asked Questions:

What method is used for carpet cleaning?
Carpet Cleaning Pro uses steam cleaners, which work by using a high-pressure sprayer to saturate carpets with a mixture of water and cleaning solution. The steam cleaner simultaneously extracts the mixture from the carpet as it steams. This method of carpet cleaning prevents water from accumulating under the carpets, a situation which could potentially cause musty or foul odors in the future. 

Is the work guaranteed?
Yes. Carpet Cleaning Pro offers a satisfaction guarantee and will provide a refund if you are not happy with the service.

What services are provided?
Carpet Cleaning Pro offers a carpet cleaning service, upholstery cleaning, window treatments, air duct cleaning, fire and water damage repair, rug cleaning, wood floor refinishing, tile and grout cleaning, auto interior cleaning, and other home and commercial cleaning services.

More Information:

Product Details

Overview: For 12 years, Carpet Cleaning Pro has provided quality cleaning services at reasonable rates. 

Package Details:  N/A

Optional Accessories or Add-on Services: N/A

Additional Company Details

Contract Details: N/A

Warranty: N/A 

Accreditations:  Carpet Cleaning Pro does not have an accredited business profile with the Better Business Bureau; however, it maintains a rating of A+. 

Company Details:  Carpet Cleaning Pro was established in 2005 to serve as a one-stop cleaning solution for all cleaning needs. The company uses gentle products that are environmental friendly. 


Carpet Cleaning Pro
51 Fell St
San Francisco, CA 94102


Tel. (866) 248-6834

T. Mashae Pearson - Senior Advisor

Shae is senior researcher with Grandfolk® providing in-depth product and service reviews to empower senior buying decisions.