ADW Diabetes

time icon 6 min read update icon Sept. 20, 2019
22 Ratings - Write Review
Grand Score
User Score
Grand Score
User Score
Visit Site

ADW Diabetes delivers quality products at significantly lower prices to uninsured or underinsured customers. 

For over ten years, ADW Diabetes has provided diabetes supplies and products at affordable prices. The goal of ADW Diabetes is to help you effectively manage your diabetes while remaining within a reasonable budget. The company provides a wide array of products, including test strips, meters, syringes, pen needles, lancets, pump supplies and much more. 

ADW Diabetes caters specifically to people who must pay out of pocket for supplies by providing high-quality products that are up to 60% lower than retail prices. ADW Diabetes has gained a reputation for being an exceptionally low-cost provider. Additionally, its outstanding customer service and courteous Customer Care staff are leading this company on the path to becoming an industry favorite. 

Grandfolk Scoring
Customer service 9/10
Payment plan 1/10
Shipping charges 7/10
Online access 10/10
Samples 1/10
Health insurance 10/10
Shipping time 10/10
Cost 8/10
Warranty 8/10
Ease 10/10
Customer service
What hours can I contact customer service?
The Customer Care Team is available by phone 9 AM-5 PM EST Mon-Fri
Payment plan
Can a payment plan be arranged for my order?
No, payment must be made at the time of the order
Shipping charges
What is the cost of shipment?
Shipping is based on weight. Some orders may qualify for free shipping
Online access
Is online access available?
Yes, you can place and track orders through an online account
Are samples of products available?
No, sample products are not available from ADW Diabetes
Health insurance
Am I eligible if I don’t have health insurance?
Yes,the company serves uninsured and underinsured customers
Shipping time
How long will it take for my order to ship?
You will receive your order in 2-6 business days
Fee for service
Varies based on your order
How easy to return or replace?
Call or email the company for returns
How easy to use?
Very easy; simply order online or by phone
Age Score:
50-64 Years
65-74 Years
75-84 Years

If you are a senior with diabetes and no insurance, ADW Diabetes can help you to effectively manage your diabetes. The company caters specifically to those who are required to pay out of pocket. ADW Diabetes removes the economical challenges that you may face if you do not have access to traditional health coverage. ADW Diabetes provides low cost diabetic supplies that can be delivered directly to your home.

As part of its commitment to always placing you first, the company provides weekly newsletters designed to keep you informed on everything relating to diabetes. The newsletters include the latest news in the diabetic market, new and available products, delicious diabetic recipes, and much more. If you choose to optin to receive the newsletter, you will also receive exclusive store coupons and promotions.Additionally, the newsletter is free and you can optout at any time. 

Health Score:
Great Health
Good Health
Fair Health
Poor Health

For added convenience, ADW Diabetes promotes an AutoShip program. The program was designed to prevent you from running out of your diabetic supplies.It also alleviates the need for you to make regular trips to the pharmacy for diabetic supplies. Each month, supplies will be billed and shipped to you automatically. The AutoShip program serves as the perfect solution for those who may need the same medical supplies at regularly scheduled intervals.
The AutoShip Program is free to join, and enrollment can be completed either by phone or through the website. Also, if your needs change, you can cancel, change or reschedule your order at any time. Furthermore, members of in the AutoShipProgram will receive a 5% discount on future automatic shipment orders for select diabetic products.


  • The company strives to provide great customer service, discounted prices and 100% customer satisfaction.
  • When placing an order, there is no minimum purchase amount. An order may consist of one item or many items. 
  • Payments can be made by credit card, PayPal, check or money order. Additionally, orders will be shipped within 24 hours of payment. 
  • Your privacy will always be regarded with the highest care. Standard security policies are in place to encrypt all personal information provided during a transaction. 
  • ADW supports a variety of diabetes related groups, including the Juvenile Diabetes Research Foundation and the American Diabetes Association.
  • Orders are shipped discreetly in plain packaging. The company’s return address is listed as "ADW," and there is no indication of the package’s contents. 
  • A delivery confirmation is emailed to the customer once the item ships. This allows a customer to track their package from shipment to delivery. 
  • Orders that are less than one pound in weight qualify for $3.95 or FREE shipping.


  • Saturday delivery is not guaranteed and is only available in some areas. 
  • If a customer opts for the AutoShip program, they will not be notified prior to order shipping. Also, the company reserves the right to change or terminate the program at any time without prior notice. 
  • Some customers have complained that orders are sometimes canceled nearly a week after the order is placed, due to products not being in stock. 
  • Some complaints were made that products were received damaged or not functioning properly. Also, in some instances, the wrong products were received. 
  • Customer Care is available Monday-Friday. Representatives are not available on weekends. 

Bottom Line:

Diabetes affects countless lives each day. Almost every person who isn’t diabetic knows someone who lives with the condition. ADW Diabetes can be highly beneficial because it offers diabetic supplies at discounted rates, to allow supplies to be affordable for those who are uninsured or underinsured.

ADW Diabetes was the winner of the South Florida Business Journal 11th Annual Excellence in Health Care award. The award recognizes health care providers and specialists in the areas of research, advancement, community outreach initiatives and service provided to the less fortunate and uninsured. 

For over ten years, ADW Diabetes has continued to grow as a company committed to providing quality products at affordable prices.

Frequently Asked Questions:

Which diabetic medical supplies are available for home delivery?

ADW Diabetes has a large inventory that includes blood glucose monitors, glucose test strips and lancets. A complete list of available products is listed on the website. All products sold are manufactured by other companies. The website provides accurate and up-to-date information on the products, however, more accurate product information can be found on the manufacturer's own websites.

What does the ordering process entail?
For your convenience, an order can be placed securely, either through the website or by phone. A physician’s order is not required for some items, such as meters, test strips and glucose lancets. However, in some states, items such as insulin pump supplies and syringes require a physician's order. Product descriptions should be read thoroughly to confirm whether a physician’s order will be required. 

Is Medicare accepted?

If you are unsure as to whether your supplies are covered, ADW Diabetes' insurance team can confirm this for you. There is an online form available that you can complete. The insurance team will research and follow up with you. Most insurance carriers provide coverage for diabetic testing supplies, insulin pumps and supplies, and other diabetes-related products and supplies.

More Information:

Product Details

Overview: ADW Diabetes provides low cost and highly discounted diabetic supplies to people that are either underinsured or uninsured.  

Package Details: N/A

Optional Accessories or Add-on Services:  N/A

Additional Company Details

Contract Details: N/A

Warranty: N/A

Accreditations: ADW Diabetes has an accredited business profile with the Better Business Bureau. The company maintains an A+ rating.

Company Details: Founded ten years ago, ADW Diabetes is a mail order company dedicated to keeping diabetes management affordable. ADW Diabetes provides one of the largest selections of diabetes products.


ADW Diabetes
2501 NW 34th Place, #35
Pompano Beach, Florida 33069
Tel: 877-241-9002

T. Mashae Pearson - Senior Advisor

Shae is senior researcher with Grandfolk® providing in-depth product and service reviews to empower senior buying decisions.