Total Diabetes Supply

Total Diabetes Supply is a trusted supplier of discounted diabetes supplies. The company carries quality brand nameproducts.

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8.6
Grand Score
8
User Score
8.6
Grand Score
8
User Score
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Total Diabetes Supply is dedicated to providing discounted diabetic supplies to the public.Founded in 2012, the company has grown and gained trust thanks to its extensive selection of discounted and quality diabetes supplies. Total Diabetes Supply has become a favorite in the industry due to its large selection and savings of more than 50% off retail prices. 

Total Diabetes Supply stocks nearly everything offered on its website. Therefore, the company is able to ship most orders within 24 hours.Total Diabetes Supply is steadily growing and striving to become a leader in providing discounted diabetes supplies.

Grandfolk Scoring
Customer service 9/10
Payment plan 1/10
Shipping charges 10/10
Online access 10/10
Samples 1/10
Health insurance 9/10
Shipping time 9/10
Cost 8/10
Warranty 8/10
Ease 10/10
Customer service
What hours can I contact customer service?
9 AM-5 PM EST Mon-Fri
Payment plan
Can a payment plan be arranged for my order?
Payment plans are not available
Shipping charges
What is the cost of shipment?
Shipping is based on weight, but is free for orders over $99
Online access
Is online access available?
Yes, you can place and track orders online
Samples
Are samples of products available?
Samples are not available
Health insurance
Am I eligible if I don’t have health insurance?
Yes, products can be purchased through the website
Shipping time
How long will it take for my order to ship?
Orders are usually received in 3-7 business days
Cost
Fee for service
Varies based on your order
Warranty
How easy to return or replace?
Items may be returned for a full credit or refund for up to 7 days
Ease
How easy to use?
Very easy; simply order online or by phone
Age Score:
10
50-65 Years
10
65-75 Years
10
75-85 Years
10
85-Above

With Total Diabetes Supply, you have the option of never running out of your diabetes products again. With automatic delivery through the Auto-Ship program, you have the benefit and convenience of having your diabetic supplies delivered to your door at regular intervals. Through the Auto-Ship program, automated delivery can be scheduled to specifically cater to your needs. 

By enrolling in Auto-Ship, you will receive a 5% discount in addition to the already low prices. You can create your delivery schedule by choosing the day you would like to receive your new orders. Choosing your desired delivery date allows you the option to anticipate and manage your deliveries. Your subscription schedule can be changed online at any time.

Health Score:
10
Great health
10
Good Health
10
Fair Health
10
Poor Health

Sadly, some seniors cannot afford to follow their doctor’s instructions and purchase medications and supplies as needed. Total Diabetes Supply understands this financial hardship, and can help by providing quality, affordable diabetic supplies. The company offers an extensive selection of heavily discounted name brand diabetic supplies. Orders are usually shipped within 24 hours.

Also, to answer any questions or address any concerns, a highly skilled team of professionals is available to provide the highest quality of care to its customers.

Pros:

  • Total Diabetes Supply offers discount diabetes supplies at 20-85% off retail prices.
  • Most orders are shipped within 24 hours of being submitted. 
  • A knowledgeable Customer Service team is available and ready to assist with any questions or concerns. 
  • A delivery confirmation number for each order will be sent via email as soon as the order ships.
  • Total Diabetes Supply adheres to strict industry standards for payment processing. All credit and debit card information is encrypted with industry-leading encryption technology.
  • Total Diabetes Supply will only charge customers for each order when the items actually ship. 
  • An Auto-Ship program allows orders to be processed and shipped automatically each month. There are no commitments with Auto-Ship, and the program can be canceled at any time.
  • Total Diabetes Supply is always searching for ways to improve its service and standards. Customers can submit suggestions through the website. 
  • Large volume orders of over $500 qualify for volume discounts. 

Cons:

  • Most companies in the industry provide free shipping. Total Diabetes Supply provides free shipping only on orders that total $99 or more. 
  • Though the Auto-Ship program is convenient, a credit card is required to enroll. 
  • Some customers have complained that after confirming their order, it sometimes took up to 5-6 days before the order was shipped. 
  • Some customers have complained that some diabetic supplies, including glucose strips, were “faulty” and “unreliable.”
  • Some customers have complained that they paid extra for upgraded shipping, only to receive the order within the standard shipping time. 
  • The website is often down, preventing customers from completing online orders as desired. 

Bottom Line:

Total Diabetes Supply is a known provider of quality and discounted brand name diabetic supplies. A knowledgeable and friendly Customer Service team is available to help guide you along in the ordering process, if needed.The company ships most orders within 24 hours, and helps its customers save up to 60 percent off retail prices. Free shipping is provided on orders exceeding $99. 

Also, there is no third party. Total Diabetes Supply stocks almost every product that’s offered on the website. As a company, Total Diabetes Supply is committed to helping you manage your diabetic needs while striving to provide the highest standards at the lowest prices.

Frequently Asked Questions:

Which diabetic medical supplies are available for home delivery?

Total Diabetes Supply provides a large selection of diabetes supplies, including test strips, blood glucose meters, insulin, insulin syringes and diabetic lancet devices. A complete inventory can be found on the website. 

What does the ordering process entail?

An order can be placed either online or by phone. Once payment has been made, Total Diabetes Supply will begin processing your order. When the order ships, the customer will receive a shipping confirmation email including a link to track the order. 

Is Medicare accepted?

Yes, Medicare and private insurance are accepted. If a customer wishes to pay out of pocket, that option is also available. Furthermore, if a customer is having a difficult time processing an order through Medicare, Total Diabetes Supply has a team dedicated to help you finalize the process. 

More Information:

Product Details

Overview: Total Diabetes Supply offers brand name, discounted diabetes supplies at up to 65% off retail prices. 

Package Details: N/A

Optional Accessories or Add-on Services:  N/A

Additional Company Details

Contract Details: N/A

Warranty: N/A

Accreditations: Total Diabetes Supply has an accredited business profile with the Better Business Bureau. The company maintains an A+ rating.

Company Details: Total Diabetes Supply was founded in 2012 and specializes in providing discounted diabetic supplies. The company has an estimated annual revenue of $15 million.

Contact: 

Total Diabetes Supply
1060 Holland Drive,Suite F
Boca Raton, FL 33487
Tel: 877-977-7709
Email:service@totaldiabetessupply.com
Website: www.totaldiabetessupply.com

T. Mashae Pearson - Senior Advisor

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