Nutrisystem

Nutrisystem promotes safe, gimmick-free weight loss plans. Due to its large selection of menu options, millions have been successful at reaching their weight loss goals with this diet.

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9.3
Grand Score
8
User Score
9.3
Grand Score
8
User Score
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Nutrisystem’s goal is to simplify the weight loss process by offering a 28-day program of prepackaged, fresh-frozen and reheatable meals delivered directly to your door. The packaged meals consist of breakfast, lunch, dinner and dessert. Additional side items and snacks can be added to your plan at an additional cost. If followed properly, the calorie intake on this program is designed to help you lose a minimum of one to two pounds per week. 

The average cost of the plan can vary based on your plan choice, but you can expect to pay approximately $200-$350 per month.

Grandfolk Scoring
Online tracking 10/10
Shipping costs 10/10
Customizable options 10/10
Ease 10/10
Cancellation 8/10
Gluten-free options 7/10
Auto delivery 10/10
Cost 7/10
Warranty 8/10
Customer support 9/10
Online tracking
Can customers track their progress online?
Customers can track their weight loss progress online or with the app
Shipping costs
What are the shipping costs?
Nutrisystem offers Free FedEx shipping on all deliveries
Customizable options
Can customers customize their food choices?
Customers can hand-pick each item to be included with their order
Ease
How easy to use?
Very easy; order online or by phone
Cancellation
Does the company offer a cancellation option?
After a 14-day free trial, cancellation fees will apply
Gluten-free options
Does the company offer a gluten-free option?
No, but a wheat-free menu is available upon request
Auto delivery
Does the company offer an auto delivery option?
Yes, a customer can enroll in auto delivery
Cost
Fee for service
Depends on the plan you choose; about $200- $350/month
Warranty
How easy to return or replace?
You can exchange unopened, undamaged items within 30 days
Customer support
Ease of access
Call or email customer support for assistance
Age Score:
10
50-65 Years
10
65-75 Years
9
75-85 Years
9
85-Above

Nutrisystem provides an auto delivery option that delivers meals to your front door every four weeks, with no additional action required from you. Furthermore, when you choose the auto delivery option, you can receive up to 35% in additional discounts. It has been found that customers who choose the auto delivery option are more likely to remain on track in meeting their diet and weight loss goals, since there are no gaps in receiving diet meals from month to month. Automatic shipping and billing are especially beneficial if you are a senior who is always on the go. Automatic delivery relieves you of the need to remember to order your next month’s diet menu. 

In addition to automatic shipping, you will also receive a reminder to alert you when your order ships. A shipment alert allows you to know when your shipment should arrive. You can then arrange to be home to receive your shipment. This further ensures that your meals can be received while still fresh. If, by chance, you are not available to accept your food upon delivery, frozen items are packed with dry ice to keep them frozen for approximately 6-8 hours.

Health Score:
10
Great health
10
Good Health
10
Fair Health
10
Poor Health

Nutrisystem takes extensive measures to understand the health requirements your body may have as you age. The company designed and launched Nutrisystem Silver, a plan dedicated to people over sixty years of age. Nutrisystem understands that consideration should be taken when seniors with health issues decide to partake in a weight loss journey. Nutrisystem Silver is tailored to meet the nutritional needs of seniors, but the plan goes a step further to provide sufficient nutrients to those who may be suffering from heart ailments, and also to those who are prone to the risk of heart disease.  
This plan is great for seniors because it contains low-glycemic carbohydrates, adequate fiber, low sodium, sufficient proteins and reduced levels of saturated fats and dietary cholesterol.

Pros:

  • In-person meetings, including group meetings, are not required for this program. 
  • Nutrisystem provides specialized meal plans for those who have a vegan or vegetarian diet preference.
  • The meals offered in Nutrisystem plans are relatively healthy and contain no trans fats or high fructose corn syrup.
  • The Nutrisystem program takes the guesswork and calorie counting out of your diet plan.
  • Thanks to the various meal plans available, the Nutrisystem program can be tailored to help you meet your individual weight loss goals.
  • Though eating out is discouraged, Nutrisystem provides a guide with suggestions categorized by cuisine such as Chinese, French and Italian. Diet-friendly recommendations are also suggested for 30 popular eateries nationwide. 
  • The Nutrisystem program can serve as a time-saver, since all meals are pre-portioned and packaged. 
  • On the program, you can track your meals, activity and weight loss progress online. The online portal also allows you to connect and chat with other members in Nutrisystem chat rooms.

Cons:

  • Eating fast food is highly discouraged. To be successful in the program, it is recommended that you primarily eat the foods delivered to your home. 
  • Nutrisystem does not offer a gluten-free diet plan. 
  • Nutrisystem can be a bit costly when compared to alternatives.
  • Nutrisystem should not be sought as a long-term solution for weight loss. 
  • The prepackaged entrees have been described as smaller than expected.
  • Though the meals are prepackaged, everything you need will not be included. You'll still be required to buy mandatory fruits, vegetables, protein and dairy products from your grocery store to supplement Nutrisystem's meals.

Bottom Line:

Nutrisystem has been successful in facilitating weight loss through its prepackaged and pre-portioned meals for nearly 40 years. In addition to providing specifically tailored meals, the company provides flexible meal plans that allow you to choose foods according to your specific dietary preferences. The price of the program is, on average, around $350 per month. The monthly cost for Nutrisystem can vary from customer to customer due to add-ons and personal food preferences.

For two consecutive years, Nutrisystem has been named the recipient of the Stevie® Award in the Customer Service Department of the Year category.

While Nutrisystem makes the mission of weight loss easier, willpower and determination are required to successfully complete the program. The cost of the program may be a deterrent for some; however, when compared to similar programs, the price is quite reasonable. An additional benefit is that Nutrisystem offers four transition and maintenance programs to help you transition from the program to ‘independent’ eating. The transition and maintenance programs help you to sustain weight loss by educating you on lifelong healthy eating. 

Frequently Asked Questions:

Am I required to visit a center to participate in this program?

No, you’re not required to visit a center to participate in the program. You can simply order your Nutrisystem diet foods online or by phone. Your selected meals will be delivered to you in the comfort of your home. 
Can I customize meal orders?

Yes. When you choose Nutrisystem, you can select specific foods based on your taste preferences and dietary needs. If you choose the Custom Menu option, you can hand-pick only the items that you want. This allows you to have total control over choosing the weight loss foods you wish to eat.   

What is the cancellation policy? 

To cancel, you must call and speak with a representative. If you wish to cancel your auto delivery program, you must call before 6 PM EST the day before your order is due to be processed. If you cancel your plan after the first 14 days following your delivery, $125 will be credited to Nutrisystem for the auto delivery discount you received on your first shipment.

More Information:

Product Details 

Overview: Nutrisystem encourages healthy eating, portion control and weight loss by delivering prepackaged meals directly to customer’s homes. 

Package Details: 

Nutrisystem offers variations on three plans.

Basic: Starts at $9.82/day.
This plan offers a kit with pre-selected, ready-to-go foods. This four-week plan includes meals, access to online tracking tools and the mobile app. 

Core: Starts at $10.54/day.
This plan offers over 100 foods to choose from. It includes all the perks from the Basic package and allows you to choose your own meals. You will also have unlimited access to expert counselors and dieticians. 

Uniquely Yours: Starts at $11.96/day.
This plan includes the biggest and best variety of food, including unlimited frozen foods. Uniquely Yours offers all the perks from the Core package, but also provides total menu freedom, including the option to mix and match frozen and non-frozen foods.

Optional Accessories or Add-on Services:  N/A

Additional Company Details 

Contract Details: N/A

Warranty: If a customer is not completely satisfied with their first order, they can call and speak with a representative within the first 14 days and return the remaining (unopened) food for a full refund, minus shipping fees. This offer applies to new four-week plans, first order only. The offer is limited to one per customer.

Accreditations: Nutrisystem has an accredited business profile with the Better Business Bureau. It maintains an A+ rating. 

Company Details: In 1971, Harold Katz founded Nutrisystem as a weight loss counseling center. Over the years, the company has evolved to become a leader in delivering healthy and effective meal plans directly to its customers’ homes. Headquartered in Fort Washington, Pennsylvania, the company reported a profit of $288 million in 2016.

Contact: 

Nutrisystem
600 Office Center Drive
Ft Washington, PA 19034-3232
Tel: 800-435-4074
Email: dbergner@nutrisystem.com 
Website: https://www.nutrisystem.com/jsps_hmr/home/index.jsp 

T. Mashae Pearson - Senior Advisor

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