MyHeritage DNA

time icon 7 min read update icon Sept. 20, 2019
18 Ratings - Write Review
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Findmypast employs partner company Family Tree DNA (FTDNA) to provide genetic testing. FTDNA supplementsFindmypast’s searchable historical database to identify relatives and geographic ancestral origins. is the premier website for researching family history in the United States, Canada, Australia and the United Kingdom. Used in conjunction with genetic testing provided by partner site Family Tree DNA,Findmypast can be a powerful resource for seniors seeking to identify and learn more about both their ancestral heritage and their more recent relatives. 

Findmypast is best at locating and/or identifying relatives who were born in or immigrated to the United States and Canada. The genetic testing provided by Family Tree DNA can help locate relatives as distant asfifth cousins. For seniors seeking to learn more about their close relatives using genetic means, Findmypast may be a powerful option.

Grandfolk Scoring
Cost 8/10
Cancellation 6/10
Customer support 6/10
Sample collection 10/10
Chip used 10/10
Ancestral makeup 10/10
Size of database 6/10
Average time to results 8/10
Raw DNA download 10/10
Cousin matching 6/10
Ease 9/10
Warranty 5/10
Upfront and monthly costs
Can I cancel the service?
Only before the sample is checked into the lab
Customer support
Is customer service available to help?
Call during normal business hours or fill out a web form
Sample collection
What type of DNA sample collection is used?
Cheek swab
Chip used
Which DNA sequencing chip is used?
Illumina Omni Express
Ancestral makeup
Are ancestral makeup reports provided?
Size of database
How large is the database?
New and rapidly growing
Average time to results
How long does it take to get results?
Four weeks
Raw DNA download
Can a user obtain their raw DNA file?
Cousin matching
Are users who share DNA matched?
Yes, but the matches are plagued with problems
Is the service easy to use?
Test is simple and straightforward; test kit comes with instructions
How easy to return/replace?
Limited replacements are available; partial refunds may be issued
Age Score:
50-64 Years
65-74 Years
75-84 Years

Seniors of any age may benefit from learning about their ancestral origins by using this service. MyHeritage DNA is an entirely web-based service, so it is ideal for seniors who are computer-savvy and do not have age-related vision issues which could prevent them from using the internet. 

The simple DNA collection method makes this service a good option for seniors. However, seniors who are not computer literate and older seniors who have vision problems may require assistance signing up for the service, completing the genetic sampling and viewing the results.

Health Score:
Great Health
Good Health
Fair Health
Poor Health

The mission of MyHeritage DNA Family Tree is to help people discover their ethnic origins and connect with distant biological relatives. MyHeritage DNA does not offer health-related genetic results, so it does not confer much health-related value as a service. However, seniors who are seeking more information about their geographical ancestral roots may benefit from the service.

Seniors with advanced health problems, such as vision or cognitive issues due to a stroke or Alzheimer’s disease,may not be able to use the service as it is primarily web-based; these seniors may require assistance obtaining a test kit, completing the test and viewing results.


  • At four weeks, the turnaround time for samples sent to the MyHeritage DNA lab is among the fastest for a genetic genealogical company.
  • MyHeritage DNA relies on a simple cheek swab rather than a messy and complicated saliva sample for the DNA sampling procedure. To provide DNA for the genetic test, individuals simply scrape their cheek with a swab, which is then placed in a vial, sealed and mailed back to the company for processing.
  • MyHeritage DNA enables users to sync their genetic results with family tree research. 
  • MyHeritageDNA allows users who have used other DNA testing services to upload their raw genetic data to the website for free, and get free ethnicity reports and DNA matches.
  • Based on DNA analysis of 5,000 participants, MyHeritage recently updated their Ethnicity Estimate service to identify 42 distinct ethnicities, which means that it may have better resolution for the geographic location associated with some ethnicities than competitors do.


  • No health insights are available with this service; MyHeritage DNA is only meant to help individuals discover their ancestral roots and locate relatives based on shared DNA.
  • Because MyHeritage DNA is so new to the genetic testing marketplace, it does not have many analytical tools for viewing one’s data.
  • MyHeritageDNA does not provide good matches based on shared DNA, due to its new and still-growing database of DNA and genealogical records.

Bottom Line:

MyHeritage DNA is a newer company that provides one basic DNA test for a flat, one-time rate. The services offered by the company enable the identification of ethnic groups and geographic regions of origin for a given individual, as well as the discovery of new relatives through shared DNA. The DNA test requires a cheek swab, a simpler and more convenient option than the typical saliva sample required by many other companies. Users who have previously used a different genetic testing website can also upload their raw DNA data to get analysis from MyHeritage DNA for free. 

MyHeritage DNA is recognized in the Deloitte Fast 500 list as a Top10 Fastest Growing Company from Europe, the Middle East and Africa.Seniors may appreciate the fast turnaround time of MyHeritage DNA tests, which are up to two weeks faster than competitors. Seniors looking for a simple, low-cost and fast DNA test may wish to opt for MyHeritage DNA.

Frequently Asked Questions:

How do I take the DNA test?

MyHeritage DNA sends customers a DNA testing kit which includes instructions. The DNA sampling procedure itself requires a simple cheek swab— no saliva collection is required.The cheek swab procedure is simple and takes less than five minutes.The DNA sample is then mailed to the MyHeritage lab in a postage-paid envelope which is provided in the kit.

How long will it take to get my results? 

Results are available three to four weeks after the lab receives the DNA sample.      

How can I see my results?

After the lab processes the sample, the customer will receive an email with a link to view their test results online.

More Information:

Product Details

Overview: MyHeritage DNA offers one standard package with a simple DNA test, to enable users to discover their ethnic ancestry and locate new relatives.

Package Details:

For $99, MyHeritage DNA offers a simple and standard DNA test; this is the only test option currently offered by MyHeritage DNA. The individual’s DNA is sequenced and analyzed using the Illumina OmniExpress-24 chip, with many hundreds of thousands of genetic marker tests strategically selected to reveal the greatest amount of genetic variation. In addition to providing genetic test results, the raw DNA data can be made available to the user and/or deleted at the user’s request at any time.

Ethnicity Estimates and DNA Matching are the two main features of the MyHeritage DNA test. DNA Matching enables the use of the individual’s DNA to help find relatives. The technology compares the individual’s DNA with the DNA of others in order to locate shared genetic sequences that could reveal a family relationship. The higher the percentage of shared DNA with another person, the closer the family relationship. 

Ethnicity Estimation is the other main feature of the MyHeritage DNA test. The DNA test can reveal the user’s unique heritage, including ethnic groups and geographic regions that the user comes from.The user can also find new relatives through shared DNA.

Optional Accessories or Add-on Services: N/A

Additional Company Details

Contract Details:

Shipping costs $12 per kit. MyHeritage DNA customers must pay return postage to mail their test kits to the laboratory for processing.

To cancel a test that has not been sent to the lab, customers can contact MyHeritage DNA for a refund.

MyHeritage DNA will not issue refunds for completed DNA tests or DNA testing kits that are currently being processed in the lab. Once a DNA sample arrives at the lab, the DNA test fee is nonrefundable.

Warranty: Customers can request a replacement DNA testing kit if they have not received it within 30 days of purchase, if the lab has not received the DNA testing kit within 30 days from the day it was sent to the lab, or if the customer received a damaged DNA testing kit. Customers much contact MyHeritage Customer Supportwithin 30 days for a replacement.

Accreditations: MyHeritage was rated the most promising Israeli startup for 2013-2014 by Globes at the Globes-Ernst & Young Journey Conference. In 2013, Deloitte ranked MyHeritage as one of the Top 10 Fastest Growing Companies from Europe, the Middle East and Africa in the Deloitte Fast 500 list. MyHeritage is accredited by the Better Business Bureau, and has earned an A+ rating with the organization.

Company Details: MyHeritage was founded in 2003 in the garage of its CEO, Gilad Japhet. MyHeritage DNA, which provides DNA matching and ethnicity estimates, was founded in 2016. Today, MyHeritage boasts 88 million users across 196 countries. The company has 340 employees based in Israel, North America and Europe. The guiding philosophy for MyHeritage is to “make family history easy and accessible for all.”


MyHeritage USA
2975 W Executive Pkwy, Ste 310
Lehi, UT 84043
Tel: 877-432-3135

Sheeva Azma - Senior Advisor

Sheeva is senior researcher with Grandfolk® providing in-depth product and service reviews to empower senior buying decisions.

Arthur Larue

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