Mountain House’s parent company, OFD Foods, LLC, has been atrendsetter in the food industry since 1963. The company was originally known as Oregon Freeze Dry, and began in the industry by freeze-drying fruit used in breakfast cereals. In 1969, Mountain House was created, and for nearly 50 years, customers have chosen Mountain House as a favorite brand of freeze-dried food for adventures, emergency preparedness and survival.
The company has become a consistent favorite due to ease of meal preparation, as most meals can be created :simply byadding-water.” The company boasts of “no-mess cleanup” and “authentic home-cooked flavors.”Mountain House claims to havethe most reasonably-priced freeze-dried food on the market.
What hours can I contact customer service?
|8 AM-5 PM PST, Mon-Fri|
What foods are available?
|A variety of breakfasts, entrees, desserts, and meats|
What is the cost for shipment?
|Based on weight; free shipping on orders over $99|
Will tracking be provided for each order?
|Yes, you will receive tracking and order information|
Are samples of products available?
|One-serving samples are available for select products|
Are nutritional facts available?
|Nutritional facts for each product can be found on the website|
How long does shipping take?
|Normal ground shipping will take 7-10 days to arrive|
How easy to return or replace?
|Returns are only accepted if the product is damaged or defective|
How easy to use?
|Very easy for web-savvy seniors|
Cost or difficulty to cancel?
|Call the company to cancel an order|
Fee for service
|Depends on your order|
Although ordering on the internet is a great convenience for some, if you are like most seniors, you’d sometimes prefer to have the convenience of ordering by phone. Additionally, when polled, many seniors confess to having trouble when attempting to navigate the internet, due to health-related issues. Poor vision is commonly cited as a health related challenge. Research has also found that two out of five seniors have a “physical or health condition that makes the online world a bit challenging.”
Unfortunately, Mountain House does not offer various ways to order. An order can only be placed through the Mountain House website with a credit card. Some customers noted their dislike for having only the option to order online, as most customers would like to ask questions, as well as get recommendations and feedback from a representative, during the ordering process.
If a natural disaster disrupts your life, you may not have access to necessities such as electricity, food and water for an extended period of time. By investing in a variety of emergency supplies, you can ensure an increased chance of survival. If you have special dietary needs or allergies, Mountain House's freeze-dried food provides plenty of options.Additionally, the company offers a large selection of easy-to-prepare meals, freeze-dried foods, desserts and more to keep you nutritionally sound.
Mountain House provides a wide array of tasty, nutritious meals. The company is committed to helping you prepare in the best way possible.Its selection includes high-quality foods to keep you full, no matter the situation you many find yourself in.
Mountain House has been in the industry of providing emergency meals to the community for nearly 50 years. The company has fueled expeditions in every climate and situation. It has provided viable nutritional solutions for those who may be in emergency situations. Better yet, Mountain House meals can be prepared quickly — anywhere, anytime.
Mountain House has evolved to become the most familiar and dependable brand of emergency products on the market. Furthermore, the food has the longest confirmed shelf life in the market. Additionally, the company has adopted an exclusive 30 Year Taste Guarantee on most of its food products.
Mountain House can be found either online or at most sporting goods or camping supply retailers.
Frequently Asked Questions:
What foods are available?
Mountain House provides a variety of freeze-dried foods for on-the-go situations. Most meals can be prepared with the convenience of only adding water, minimizing the cleanup involved. Mountain house provides a large variety of breakfasts, entrees, desserts and meats.
What is the ordering process?
At this time, Mountain House is only able to accept online orders through the website, with a credit card as the only method of payment. A catalog is also available, but can only be requested by email. Once an order is placed, it usually takes 7-10 days to be received.
If there is an emergency, is there a faster shipping option available?
Yes, alternate shipping options are available. FedEx Ground is the standard method of shipping, and usually takes 7-10 days to receive. FedEx 3-Day Ground is available, as are FedEx 2 Day, FedEx Standard Overnight and FedEx Priority Overnight.
Overview:Mountain House was the innovator of the freeze-dried food market. The company began by making food for a private company, and soon afterwards for the government in the 1960s. Today, the company continues to provide a wide variety of nutritional emergency food options.
Optional Accessories or Add-on Services: N/A
Contract Details: N/A
Accreditations: Mountain House does not have a business profile with the Better Business Bureau; however, its parent company, Oregon Freeze Dry, Inc., maintains an A+ rating with the BBB.
Company Details: Oregon Freeze Dry, the parent company, created Mountain House in 1969. Since its creation, the company has grown to become one of the world's leading processors of freeze-dried products. The company reports sales revenues of more than $60 million.
525 25th Ave SW
Albany, OR 97322-471