Select Home Warranty

Select Home Warranty is a relatively new company to the industry, but it has already established itself as a great option for homeowners looking for basic coverage at an affordable price.

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7.7
Grand Score
8
User Score
7.7
Grand Score
8
User Score
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Owning a home is a big commitment, and part of that commitment ismaintainingyour home and its contents. Standard homeowner’s insurance covers losses due to fire, theft and liability, but there are some things that this kind of insurance doesn’t cover. For example, what do you do if your air conditioning system breaks down? You have to find someone who knows about air conditioning systems to service it. If it’s beyond repair, you will need to purchase a new one.

Home warranty companies offer plans that cover these kinds of situations in your home. Many cover standard appliances, as well as systems such as electrical and plumbing. Select Home Warranty offers three packages that cover appliances, systems or both. If you are in the market for a home warranty, you should consider Select Home Warranty.

Grandfolk Scoring
Cost 7/10
Coverage period 6/10
Additional fees 5/10
Exclusions 8/10
Contractors 8/10
Service response 6/10
Payment 10/10
Claims 8/10
Cancellation 9/10
Ease 10/10
warranty 9/10
Customer Support 9/10
Cost
Is there an annual fee?
Annual fees range from $300-$500
Coverage period
When will my coverage begin?
Coverage begins 30 days after you sign your contract
Additional fees
Are there any additional expenses or fees?
You must pay a Service Call Fee each time you need a service
Exclusions
Are there any items that are not covered?
All plans cover normal wear and tear of appliances and systems only
Contractors
Who will the company send to my home?
The company has a network of licensed, pre-approved contractors
Service response
How quickly can the company resolve my issue?
Within two and four days, depending on when you call
Payment
What types of payment are accepted?
Credit card and check
Claims
What is the process for filing claims?
You can place a call or enter a request online for service
Cancellation
Cost or difficulty to cancel?
If you cancel within 30 days, you will receive a full refund
Ease
Ways you can enroll
Very easy; help is available by phone or online
warranty
What warranties are offered?
Depending on the plan you choose, it covers appliances, systems or both
Customer Support
Ease of access
Contact customer support by phone or online
Age Score:
9
50-65 Years
9
65-75 Years
2
75-85 Years
2
85-Above

Select Home Warranty is one of several companies that offer home warranties. Purchasing a warranty requires a complete understanding of the terms of the contract you sign. You must be clear-headed, read the contract carefully, and fully understand what is covered and what is not. If you are handy around your home, you might findthat a home warranty is not a great value. If you are not handy but have maintained your appliances and systems and kept accurate records for each, this could be a great option. However, for older seniors who may have lost some mental acuity, purchasing a contract is not advisable. The contracts are long, very specific, and could be confusing to someone who does not understand the terms.

Health Score:
10
Great health
10
Good Health
9
Fair Health
8
Poor Health

For a senior who is in excellent or good health, purchasing a home warranty can be a great investment. If you can get around your home and make do without a cooktop or washing machine for a couple of days or longer, waiting for service won’t be too much of an inconvenience. However, for a senior who has developed a chronic disease or cannot easily find alternative ways to take care of themselves, a home warranty might be a waste of money. 

The company reserves the right to determine what is or is not an emergency, so you are at their mercy if the A/C is not working… and an elderly person is especially susceptible to the heat. Purchasing a home warranty might be worth it if there is a family member that can assist the senior if the need arises. 

Pros:

  • Signing up is easy. You can apply online or by phone. 
  • Select offers discounts for multipleyear coverage. 
  • Select covers appliances and systems that are in good working orderand have been properly maintained at the time you sign your contract.
  • There is no need for a home inspection to sign up.
  • The company often offers plan discounts on its website.

Cons:

  • There is a 30-day waiting period before you can request a repair, and all outstanding fees are due before you can receive service.
  • Your refrigerator is covered in the Bronze Care package, but you must pay extra to get service on a built-in ice maker.
  • The warranty will not cover items that havebeen previously repaired.
  • Non-payment of the deductible can result in suspension of your service.

Bottom Line:

Select Home Warranty is a relatively new company in the home warranty industry, but it has already established itself as a leader. Two of its plans provide minimal coverage to either appliances or systems, but its Platinum Care plan covers items on both listsas well as some additional items. Coverage for other items, such as a pool, can be included in your plan. If you need coverage for a large number of items in your home, this might be a great value. 

The terms and conditions on the website clearly lay out the limitations of coverage. As with any home warranty company, it is important to read the contract carefully and completely understand what you are committing to. Compared to some other companies that provide home warranties,Select’ssimple plans are slightly cheaper, but cover fewer items.

Frequently Asked Questions:

How do I request service?

Once your contract is effective (usually after a 30 day wait), you can call anytime (24/7) or submit a request through the website.

Besides the plan price, are there additional out-of-pocket expenses?

You will need to pay a Trade Service Fee for each contractor of a different trade (plumber, electrician, etc.) who visits your home. 

Does the company cover old appliances?

Yes. Select covers any appliance or system that has been properly maintained and is in working order at the time you purchase the plan. However, if your appliance has been previously repaired, Select will not cover it.
 

More Information:

Product Details

Overview:Select Home Warranty offers three packages that covera variety of appliances and systems in your home. You can add optional coverage for other items to each package.

Package Details: The Bronze Care package covers eight items, including clothes washer and dryer, garbage disposal, refrigerator, stove/oven, built-in microwave, cooktop, and dishwasher.

The Gold Care package includes your heating system, water heater, plumbing system ductwork, A/C cooling system and electrical system.  

The Platinum Care package covers every item under the two previously outlined packages.

Add-ons: You can add a pool, central vacuum, second refrigerator, sump pump, well pump, stand-alone freezer, lawn sprinkler system, septic system, ice maker (in the refrigerator), lighting fixtures/plumbing fixtures, additional AC,heat/furnace, water heater, spa or coverage for roof leaks. There is an additional cost for each add-on item.

Additional Company Details

Contract Details: You may cancel the contract within 30 days of the order date and receive a full refund as long as no services have been used. After the 30 days, you can cancel and will receive a pro-rated refund for the non-discounted annual plan cost. You will also be charged a $75 cancellation fee, plus any service expenses incurred by the company. 

Warranty: This company does not advertise a warranty for service performed.

Accreditations:Select Home Warranty received a Best in Service award from Home Warranty Awards in 2017.

Company Details: Select Home Warranty is a relatively new company, established in 2012. The company holds a B- rating with the Better Business Bureau, but is not accredited by the BBB.

Contact

Select Home Warranty
1 International Blvd, Ste 400
Mahwah, NJ 07495-0025
Tel: (855) 267-3532
Website: https://selecthomewarranty.com/

Donna McDurfee - Senior Advisor

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