time icon 7 min read update icon Sept. 21, 2019
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LegalZoom is an online legal company that provides access to a wide array of do-it-yourself legal documents. For a small fee, individuals can purchase documents that cover wills, trusts, power of attorney,copyright registrations, trademark applications and business documents. There is also a section on the site that features lawyer referrals.

LegalZoom is an American corporation. It was founded by Brian P. Y. Liu, Robert Shapiro, Brian S. Lee and Edward R. Hartman. The company officially started offering services to the public in 2001. Since its inception. LegalZoom has gained prestigious recognition. In 2011, Business Insider opted to rank LegalZoom as number 27 on its list of the world’s most valuable startups. Fast Company ranked LegalZoom 26th as one of its list of most innovative companies. The company provides access to numerous legal documents. It also provides a lawyer referral service. 

Seniors can visit LegalZoom and purchase legal documents such as power of attorney forms, living will, general will, bankruptcy, disability, pet protection and many more. All documents can be purchased online and completed online. Many documents, such as a living will, take less than 15 minutes to fill out and complete online. LegalZoom also provides access to innumerable business documents for the small business owner. 

Seniors can also enroll in the Legal Advantage Plus Prepaid Plan for a low monthly fee. The membership plan gives a senior unlimited 30-minute legal consultations each month.

Grandfolk Scoring
Cost 10/10
Ease 10/10
Cancellation 10/10
Customer service 10/10
Policy options 9/10
Financial strength 8/10
Warranty 5/10
How much does the service cost?
$9.95/month for membership services. Packages average $39-$149
Is the service easy to use?
Yes, very easy
Can I cancel the service ?
You can cancel at any time with a written notice for no fee
Customer service
When is customer service available to help?
Customer service is available 5 AM-7 PM PST Mon-Fri, and 7 AM-4 PM Sat
Policy options
What options are available?
Monthly memberships and individual legal packages
Financial strength
Is the company financially strong?
With 3.6 million members in the U.S., the company is strong and growing
Is a warranty available?
No warranty
Age Score:
50-64 Years
65-74 Years
75-84 Years

Using LegalZoom, a senior can plan for the future. The estate planning services offered by LegalZoom cover last wills and testaments, living wills, living trusts, power of attorney documents, health care power of attorney documents, pet protection in the event of the owner’s death, and numerous other document services. A senior simply pays a set fee and fills out the entire document online. There are numerous packages available which cover not only the document preparation but also the secure storage, digital download, and free revisions. 

The online document packages walk a senior through the entire document preparation with easy to follow steps that include tailored questionnaires, checkboxes and simple dropdowns. Everything is filled out online. The completed documents are electronically stored and also sent in the mail to the senior.

Seniors might also benefit from the personal and family section of LegalZoom, which offers document packages that cover disability benefits, health care power of attorney, bankruptcy, divorce, personal injury and divorce. There is also a large business section for seniors who have opted to continue running a business in their golden years. 

Seniors can also talk to an attorney for a reduced rate or seek a local lawyer using LegalZoom’s lawyer referral directory. Seniors can also choose to pay a fee of $9.99/month to have a 30-minute phone conversation each month with an attorney about various legal matters.

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Great Health
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Aging and health issues often go hand in hand. Seniors are frequently faced with thinking about advanced medical directives (living will) and durable power of attorney documents. A last will and estate planning are also crucial to ensure that loved ones are not left carrying the burden when a senior passes away. Even providing for pets after death is an important factor for many seniors who are seeking to make end-of-life legal plans. 

LegalZoom features a wide array of estate planning and personal/family packages that walk the senior through every step of document planning. Upon completion, the documents can be stored electronically,and also downloaded for easy access. Seniors can also purchase a low cost monthly membership that gives them access to multiple 30-minute phone consults with anattorney every 30 days. 


  • Documents are easily filled out online. Upon purchasing a package, a senior is walked through the entire document preparation with a set of questionnaires, checkboxes,and simple drop-downs. Upon completion, the document is electronically stored and the completed document is sent to the senior in the mail. 
  • Many legal packages allow seniors to make revisions if they should opt to change their mind after completing a document. This is not an uncommon occurrence when dealing with estate planning. 
  • LegalZoom lets a senior complete a document quicker and far cheaper than retaining a lawyer to complete the documents.


  • The documents on LegalZoom tend to be simple, so if a senior has a complicated estate,the documents may not cover every necessary angle. Most documents on LegalZoom only take 15 to 30 minutes to complete and do not allow any complications. 
  • Completing documents online lacks the emotional and verbal discourse that many seniors prefer when making decisions about complicated documents such as power of attorney, living will, or many other emotionally-charged documents. 
  • The company offers no senior discounts. 
  • Complicated documents simply cannot be done on a site like LegalZoom. They require a lawyer to personally go over every detail to ensure it is correct.

Bottom Line:

LegalZoom is a great way to prepare simple legal documents for an affordable price. A senior can peruse the site until they find the legal package that they seek. Once they find a package that works well for them, they can then opt to purchase the package and go through the task of answering the online questionnaire to complete the document. After the document is complete, the senior can then have the document stored online. The completed documents will be sent to the senior in the mail. Most document packages take 15 to 30 minutes to complete. 

End-of-life estate planning is always difficult, and it can also be costly. With LegalZoom,a senior can purchase the necessary package, complete it in the privacy of their own home online, and have the finalized documents delivered via mail. Or,a senior can opt to print the documents. Having documents such as a will, living will, power of attorney, and even a pet protection agreement completed and filed away usually provides priceless peace of mind for the senior as the years advance. 

Seniors can also choose to purchase a Legal Advantage Plus Prepaid Plan through LegalZoom, which provides them with 30-minute phone conversations every month for a set monthly fee. 

Frequently Asked Questions:

How do I pay for my policy? 

LegalZoom’s services are provided as packages that usually range in price from $69-$149, depending on the complexity of the documents. Having the documents printed and mailed typically costs an additional $19.95-$29.95. You can pay for the package online using electronic debit via a credit card or bank credit card. 

Can I change my plan?

Revision can usually be made electronically on documents any time during the first 30 days. Some packages also offer revision capability for up to one year.

Can I cancel at any time?

All services are paid for upfront. You can cancel at any time. 

More Information:

Overview: LegalZoom offers affordable legal document preparation packages,and also provides lawyer referrals. The company features a low cost membership plan that gives members unlimited 30-minute phone consultations each month with an attorney. 

Package Details: The Legal Advantage Plus Prepaid Plan offers members unlimited 30-minute consultations with an attorney every month for only $9.95. Seniors can also purchase legal packages on a variety of topics such as estate planning, living will, will, power of attorney, healthcare power of attorney, pet protection, disability, bankruptcy and more,which range in price from $39-$149/package. 

Individual Plans: LegalZoom offers the Legal Advantage Prepaid Plan,which provides members with unlimited 30-minute phone conversations with an attorney on new legal matters each month for $9.95. 

Family Price: LegalZoom offers no family price. 

LegalZoom App: The LegalZoom app lets seniors store important documents in secure online storage. Legal Advantage Prepaid Plan members have unlimited cloud storage with the LegalZoom app. Plan members also have access to attorneys for their 30-minute phone conversations using the app. Legal Plan members also have access to 160 common legal forms via the phone app. Tax consultations and attorney reviews are also available. 

Discounts: No senior discounts are offered.

Add-on Services: LegalZoom offers no specific add-on services. 

Additional Company Details:

LegalZoom offers legal documents that can be purchased and filled out online. The documents come in a variety of packages that vary in price. LegalZoom also offers a monthly membership plan known as the Legal Advantage Prepaid Plan. 

Payment Policies: Monthly membership dues are electrically withdrawn through a funds transfer from a major credit card or debit card. Legal packages can be purchased online using a major credit card or debit card.

Cancellation Policy: Membership can be cancelled at any time.

Warranty: None

Accreditation:Legalzoomis an accredited member of the Better Business Bureau (BBB).The company maintains an A+ rating.  


In 2001, Brian P. Y. Liu, Brian S. Lee, Edward R. Hartman and Robert Shapiro founded LegalZoom. The company started with tenweb-based products. Initially,it focused on intellectual property, business formation, and estate planning. By 2010, the company had grown by leaps and bounds, and dramatically expanded its services. Soon,it was offering services to 3.6 million people. In 2016, LegalZoom expanded in the United Kingdom and started operating as a full-service law firm. 


LegalZoom Corporate Headquarters
101 N. Brand Blvd., 11th Fl.
Glendale, CA 9120
Tel: 877-818-8787

Kimberly Sharpe - Senior Advisor

Kimberly is senior researcher with Grandfolk® providing in-depth product and service reviews to empower senior buying decisions.