Medjet

Medjet offers a range of medical transport membership plans for individuals, families, seniors and more. Great perks are included in both plan levels.

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7.9
Grand Score
8
User Score
7.9
Grand Score
8
User Score
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Whether you are traveling in your home country or overseas, unexpected injuries and illnesses can result in hospitalization far from home. Health and travel insurance may not cover the expensive, medically-supervised transportation you need to get to a hospital close to home. Specialty aircraft and medical escorts offer this service to individuals, families, and organizations through membership programs and insurance navigation support. 

Medical air transport membership programs offer emergency air evacuation and repatriation. Members pay an annual fee for the plan, which is a fraction of the cost of a medical air transport. Other medical air transport companies provide these services on a trip-by-trip basis and help clients navigate health or travel insurance.

Grandfolk Scoring
Coverage 9/10
Customer support 10/10
Age restrictions 10/10
Accreditation 7/10
Broker or fleet 8/10
Cost 9/10
Ease 10/10
Warranty 7/10
Cancellation 7/10
Coverage
What services are available?
Medical transport, transfer coordination, consultation, and more
Customer support
Ease of access
Phone support 24/7/365 Email
Age restrictions
Are there age restrictions?
Yes, seniors 85 and over are ineligible
Accreditation
Accredited by CAMTS, or member of AAMS?
AAMS - No CAMTS - No
Broker or fleet
Direct or indirect air carrier?
Indirect air carrier
Cost
Monthly fee
Depends on the plan you choose
Ease
How easy to put to use?
Very easy; help is a phone call away
Warranty
Is a warranty available?
No warranty
Cancellation
Cost or difficulty to cancel?
Check with customer support for details
Age Score:
9
50-65 Years
9
65-75 Years
7
75-85 years
0
85-Above

Travelers of all ages may benefit from medical air transportation, especially seniors. Unfortunately, age-related issues may interrupt travel and require hospitalization. This is especially difficult when traveling far from home. Medjet offers the Diamond Membership to seniors ages 75-84, although there are no memberships available to seniors age 85 or more. Additionally, seniors age 75-84 are required to complete a more extensive enrollment process, which includes a general health form and a signed medical form from a physician.

Some seniors may be interested in the Medjet Horizon-level membership benefits, which add extra support and services to existing air transport.

Health Score:
9
Great Health
9
Good Health
7
Fair Health
7
Poor Health

Advancing health issues may concern seniors who are traveling far from home, whether the destination is domestic or international. Medical air transportation plans like those from Medjet may provide some peace of mind. Seniors who are in great or good health and face unexpected illness or injury on a trip can benefit from medical air transport services.

Seniors ages 75-84 are required to fill out a general health form and have another document signed by their physician prior to enrollment. This medical screening may restrict some seniors from becoming members. Other restriction may apply. For example, seniors who are hospitalized at the time of enrollment may not be eligible for transport related to the same or a related condition.

Pros:

  • Members are eligible for transport regardless of medical necessity. 
  • Medjet does not apply any adventure travel exclusions.
  • The website offers a comprehensive video series to guide the application process. 
  • Medjet offers an optional Motorcycle Transfer plan, which can be added to most membership plans. 
  • If a member’s vehicle needs to be transported, this benefit is included in the membership plan.
  • If a member requires transport, a traveling companion may accompany them on the transport vehicle, or Medjet will provide them with airfare through a commercial airline.
  • Medjet facilitates emergency message relay during travel.
  • Medjet offers coverage for academic faculty up to age 75 who may be traveling to teach overseas. 
  • This company offers a variety of plans which allow members to customize the coverage they receive, regardless of who is travelling, where in the world, and for how long. Members are able to pay for the exact coverage they need.
  • There are two membership levels, so members who want extra benefits are able to add them to the basic services offered.

Cons:

  • Seniors age 75-84 are required to go through a more complex enrollment process than younger adults. They are not able to enroll online, and must also submit a general health questionnaire and signed medical statement.
  • Seniors age 75-84 are limited to one transport per member year, unlike younger adults, who are eligible for two transfers per membership year.
  • Seniors ages 85+ are not eligible for membership plans through Medjet. 
  • Family plans can only include children up to age 19 (or 23 for full-time students). Other reviewed companies allow children up to age 26.

Bottom Line:

Medjet offers well-rounded service options, but lacks the accreditation and awards possessed by some other companies in the industry. Its prices are comparable, and its website is easier to navigate. Similar to many others, Medjet does not offer memberships to seniors 85 years and older. Medjet has a broad range of membership plans for individuals, seniors, families, students and academic faculty, and offers two levels of membership, Medjet Assist and Medjet Horizon, for most plans. 

Although Medjet lacks some of the optional accreditations other companies in this sector possess, it does offer some helpful services, and its plans are very customizable. 

Frequently Asked Questions:

How do I enroll for coverage? 

Most potential members are able to enroll easily online by providing information about who is traveling, and the type of travel anticipated. However, seniors ages 75-84 can only enroll over the phone, and are required to provide specific medical information, including forms signed by their physicians. 

Who decides if I am transferred?

When you are hospitalized more than 150 miles from home, you may be eligible for medical air transport. As long as you are medically stable, you may be able to decide if you are transferred to a hospital in the 48 contiguous United States. Both your treating physician and the Medjet doctor will need to confirm that you meet all transfer criteria. 

How do my current health conditions affect my eligibility for services? 

As part of the enrollment process, seniors ages 75-84 are required to fill out a general health questionnaire and provide a signed medical statement. If you were hospitalized for a condition at the time you enrolled for Medjet, you may not be eligible for transports for that condition. Other existing health conditions may disqualify you from membership or transportation. 

More Information:

Product Details

Overview:

MedJet offers medical air transportation for residents of the U.S., Canada and Mexico. Membership plans are available for individuals, families, corporations, nonprofits, students and expatriates. Travel services are available when members are hospitalized 150 miles or more from their primary residence.

Medical & Transport benefits:

  • Hospital-to-hospital medical transfer for the member regardless of medical necessity
  • Members determine to which medical facility they are to be moved
  • All-expense-paid medical air transport in the United States, as well as internationally
  • Covers both business and personal travel
  • Travel medical emergency referrals, monitoring, telephone interpretation and message relay
  • Transfer of mortal remains
  • Emergency message relay
  • One traveling companion may be transferred with the primary member 


Package Details:

  • Annual Individual Membership, $270 (multi-year discounts available)
  • Annual membership for individuals up to age 75 with overseas trips up to three months long and unlimited domestic travel
  • Top feature: medical air transport and other benefits
  • Annual Family* Membership, $395 (multi-year discounts available)
  • Annual membership for families with overseas trips up to three months long and unlimited domestic travel
  • Top feature: medical air transport and other benefits
  • Short-term Individual Membership, $99-8 days, $140-15 days, $180-21 days, $240-30 days
  • Short-term membership for individuals up to age 75 for overseas or domestic travel
  • Top feature: medical air transport and other benefits, eight, 15, 21, 30-day options
  • Short-term Family Membership, $195-8 days, $249-15 days, $325-21 days, $385-30 days
  • Short-term membership for families for overseas or domestic travel
  • Top feature: medical air transport and other benefits, eight, 15, 21, 30-day options
  • Student and Academic Faculty Membership, $270-140 days, $430-180 days, $665-365 days
  • Annual membership for students or academic faculty up to age 75 teaching at university or other accredited educational program outside home country for up to 20 weeks
  • Top feature: medical air transport and other benefits
  • Individual Expat180 Membership, $430 (multi-year discounts available)
  • Annual membership for individuals traveling for up to 180 days of uninterrupted time spent outside of the member’s home country on any one trip 
  • Top feature: medical air transport and other benefits
  • Individual Expat365 Membership, $665 (multi-year discounts available)
  • Annual membership for individuals traveling between 180-365 days of uninterrupted time spent outside of the member’s home country on any one trip 
  • Top feature: medical air transport and other benefits
  • Family Expat180 Membership, $545 (multi-year discounts available)
  • Annual membership for families traveling for up to 180 days of uninterrupted time spent outside of the member’s home country on any one trip 
  • Top feature: medical air transport and other benefits
  • Family Expat365 Membership, $9855 (multi-year discounts available)
  • Annual membership for families traveling between 180-365 days of uninterrupted time spent outside of the member’s home country on any one trip 
  • Top feature: medical air transport and other benefits
  • Individual Domestic-only Membership, $185 (multi-year discounts available)
  • Annual membership for individuals up to 75 years old traveling within the 48 contiguous states, limited to one medical transport per membership year 
  • Top feature: medical air transport and other benefits
  • Family Domestic-only Membership, $315 (multi-year discounts available)
  • Annual membership for families traveling within the 48 contiguous states, limited to one medical transport per membership year 
  • Top feature: medical air transport and other benefits

Additional information about Diamond Memberships for adults age 75-84 is available when calling MedJet directly. Diamond-level memberships are also available for the Expat180 and Expat365 plans. 

*Family: primary member, domestic partner or spouse and up to five unmarried, dependent children up to age 19 (or up to age 23 for full-time students).

Optional Accessories or Add-on Services, if any

MedjetHorizon:
For an additional fee, MedjetHorizon includes all the Metjet features and adds additional benefits including the following:
Additional Medical & Transport Benefits

  • Emergency Medical Cash Advance
  • Ground Ambulance and Specialty Hospital Transfer (under 150 miles) — two per membership per year 

Travel security and crisis response benefits

  • 24/7 Travel Security Response and Evacuation Services due to political threat, terrorism, natural disaster, pandemic, and violent crime
  • 24/7 Crisis response to kidnap for ransom, disappearance, wrongful detention, blackmail and extortion
  • Trip intelligence and e-Alerts
  • Legal referrals 

Motorcycle Protection, $35 per motorcycle/year
Motorcycle protection can be added onto any Medjet membership (except Diamond Memberships) and is available to residents of the U.S. (including Alaska), Canada and Mexico.This protection covers transfer costs up to $3,500 for a MedJet member who is hospitalized 150 miles or more from home and unable to ride their motorcycle, or if the motorcycle is not drivable. MetJet will arrange to have motorcycle delivered to the shop or dealership of choice.  

Additional Company Details

Contract Details: If Medjetrevokes, rescinds or cancels a membership, the company may offer to refund the member a prorated fee. 

Warranty: N/A

Accreditations: Medjet Assist is BBB accredited and has an A+ rating. The company is also HIPPA Compliant by choice.

Company Details: Medjet Assist was the first company to offer medical air transport memberships, beginning in 1991. Backed by Lloyd’s of London, Medjet Assist is the preferred provider for companies like the AARP, ClubCorps, the NFL, and more. This is an indirect air carrier, meaning it does not own, lease, or operate aircraft and has no affiliation with any direct carrier. Medjet brokers flights with other companies. 

Contact:

MedJetAssist
PO BOX 43099
Birmingham, AL 35243-0099
Tel: 800-527-7478
Email:info@medjet.com
Website: https://medjetassist.com/

Jennifer Brooks - Senior Advisor

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