Liberty Mutual was founded in 1912 and is now the fourth-largest insurer in the United States. The company has always been committed to providing insurance products and services to meet the needs of individuals and families. In addition to offering a vast array of personal insurance options, Liberty Mutual provides renters insurance as a means to help preserve and protect your most valued possessions.
Additionally, the company strives to improve and maintain a positive customer satisfaction status. In hopes that each claims experience will be a stress-free one, the company is always searching for opportunities to enhance the overall customer service experience.
|Coverage and fees vary; get a quote for more details|
Ways you can enroll
|Online or by phone|
What services are covered
|Personal property coverage, liability coverage, and more|
Is there a waiting period?
|Unclear from website; check with an agent to be sure|
When can I contact customer service?
|8 AM-10 PM EST Mon-Fri, 8 AM-8 PM Sat, 11 AM-5 PM Sun|
Is a mobile app available?
|Yes, a mobile app is available|
Are quotes available online?
|Yes, an online quote can be obtained in a matter of minutes|
Are discounts available to lower premiums?
|Liberty Mutual offers a wide range of discounts and offers|
What types of payments are accepted?
|Credit cards, checking and savings accounts and mailed payments|
Are local agents available?
Is there a paperless billing option?
Can a policy be purchased online?
|Yes, policies can be purchased and managed online|
Most commercials nowadays come complete with flashy and fast-moving content. Surely, this type advertisement can be off-putting to some seniors. Liberty Mutual is unlike most insurance companies in that it does not incorporate these gimmicky tactics to attract new business. Instead, Liberty Mutual keeps their commercials clean, simple and informative. This approach is attractive to the adult who is searching for a reputable and stable insurer.
Although, Liberty Mutual’s advertising is sometimes described as bland, it is less confusing to those who are actually interested in the product being presented. Its commercials may not be as memorable as GEICO’s gecko or Flo from Progressive, but its competitive rates and exceptional customer service are certainly worth remembering.
As a senior, you may find yourself retired and living on a fixed income. If an accident or incident were to happen, it may be extremely difficult for you to recover financially, especially if have a chronic illness or disease. Renters insurance is designed to help save you money and diminish stress in the event of a disaster.On average, a basic renters insurance policy from Liberty Mutual can be priced as low as $15-$20 a month—about the same as you would pay if you chose to eat out one night. Once you obtain your online quote with Liberty Mutual, you can be on your way to having affordable renters insurance.
Liberty Mutual has offered renters insurance across the nation for many years.Although its rates are sometimes higher than most, there are many opportunities for discounts and lower rates. The online quote process is immediate and easy, and customer service can be easily reached with questions.
In 2017, Liberty Mutual ranked eighth overall in a J.D. Power Insurance Shopping study. Additionally, the company earned a near perfect rating in the 2016 Customer Satisfaction study.
Liberty Mutual is a solid company that is financially stable and offers an excellent range of products at reasonable rates. Liberty Mutual serves as a one-stop shop for many insurance needs, and you may find it a perfect fit for your situation.
Frequently Asked Questions:
Will the premium increase if a claim is filed?
Unfortunately, there is no guarantee whether rates will increase after a claim is filed. Premiums can increase and vary depending on state regulations and laws.
When a claim is filed, is proof of ownership needed for stolen or damaged property?
Though not always required, a previously prepared inventory list is highly recommended and preferred. Having an inventory list will not only make the claim filing process easier, it can help to close the claim quickly as well, especially if photos or videos are included. Having an inventory list places the insurance company in a better position to determine accurate replacement costs of damaged or lost items.
Can the status of a claim be monitored?
Yes. With Liberty Mutual, claims can be tracked either online or through the mobile application. Customer Service can also provide real-time claim status updates.
Overview: For more than 100 years, Liberty Mutual has provided competitively-priced insurance products and services to meet its customers' ever-changing needs.
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Accreditations: Liberty Mutual has an accredited business profile with the Better Business Bureau and maintains an A rating.
Company Details: Liberty Mutual was founded and headquartered in Boston, Massachusetts in 1912. The company is now the third-largest insurer in the United States.
The company has nearly 1,000 locations worldwide and has over50,000 employees.As of 2016, Liberty Mutual reported more than $100 billion in assets.
175 Berkeley Street
Boston, MA 02116-5066