AAG/American Advisors Group

time icon 6 min read update icon Sept. 20, 2019
11 Ratings - Write Review
Grand Score
User Score
Grand Score
User Score
Visit Site

American Advisors Group provides reverse mortgage products and services to seniors over the age of 62. 

American Advisors Group has been in the reverse mortgage loan business for more than ten years.The company has been dedicated to helping seniors like you convert the equity in their homes into cash. Converted funds can be used for unlimited reasons, such as to pay debts, living expenses, medical care or other bills, home upgrades and repairs, or to take a much-needed vacation.

A reverse mortgage loan with American Advisors Group (AAG) may serve as an important planning tool that can help you live your retirement years with financial security. Reverse mortgage loans were specifically created to assist seniors ages 62 and older in using their home equity as a means to help with living expenses and protect assets. 

An increase of baby boomers reaching the age of 65, and living longer, makes a reverse mortgage loan worth considering.

Grandfolk Scoring
Customer support 8/10
Licensure 9/10
Online tools 10/10
Products 10/10
Third-party reviews 10/10
Local agents 10/10
Fully accredited 9/10
Cost 9/10
Cancellation 9/10
Established company 10/10
Guarantee 10/10
Ease 9/10
Customer support
How do I reach customer support?
By phone or email
Is the company licensed in all 50 states?
The company is licensed to operate in 48 states.
Online tools
Are online tools and advice provided?
A reverse mortgage loan calculator and a free tool kit are available
What products are offered?
Reverse mortgage and residential real estate & brokerage services
Third-party reviews
Does the company provide independent reviews?
AAG works with TrustPilot site to gather candid feedback from clients
Local agents
Can borrowers search for local agents?
The website provides a search tool to locate loan officers by distance
Fully accredited
Is AAG accredited by the Better Business Bureau?
What fees are involved?
Depends on your individual reverse mortgage
What if I am not satisfied?
You can cancel within a three-day window
Established company
How long has the company been in business?
AAG has been in the business for 13 years
Does the company provide a guarantee?
The Federal Housing Administration guarantees each loan
Is it easy to get started?
Yes, simply call the company or go online
Age Score:
50-64 Years
65-74 Years
75-84 Years

If you are a senior facing a financial hardship, a reverse mortgage loan can serve as a financial rescue. Tapping into your home’s equity allows you to find solid ground in your finances. American Advisors Group is a company that is dedicated to helping seniors live a more financially stable life during retirement. The company attributes its success to a culture of caring with a pointed focus on customer service. 

Many seniors may find themselves confused or unsure as to whether a reverse mortgage loan would be beneficial to them. Fortunately, on its website, AAG provides are verse mortgage loan calculator that is free to use. When using this tool, identifying personal information is not required. You will only need to answer a few questions to receive an instant estimate, which includes the total proceeds available to you from a reverse mortgage loan.

Many seniors have found the calculator to be helpful and unintimidating.It also serves as a great starting point when reaching out to speak with an agent. 

Health Score:
Great Health
Good Health
Fair Health
Poor Health

Many seniors find themselves overwhelmed when attempting to pay their living and medical expenses each month. From unexpected surgeries and ongoing illnesses to the increasing costs of prescription drugs, many insurance plans and government benefits fail to cover the required costs.A reverse mortgage loan is a form of home equity loan that is reserved specifically for homeowners age 62 years and older. Monthly mortgage payments are not required. Instead, the loan is required to be repaid once the borrower relocates or passes away.

A reverse mortgage is a practical solution for a senior who may need access to cash in hopes of covering urgent medical expenses. Although a good choice for some, reverse mortgages aren’t ideal for everyone. Qualified borrowers should have substantial equity in their homes and shouldn’t expect to move or go into assisted living care within the near future.Reverse mortgages have become a retirement planning tool and serve as a valuable financial solution for many.


  • American Advisors Group has a 96% customer satisfaction rating.
  • The company has only been in business for 13 years, yet it has managed to establish a solid business with a reputable reputation. 
  • American Advisors Group is fully accredited by the Better Business Bureau.
  • The company has grown to become the number one reverse mortgage lender in the nation
  • The company gives borrowers a wide range of options to take their funds, such as a lump sum, line of credit, a consistent stream of monthly advances for a set period of time, or a combination of these options.
  • During the term of the loan, monthly mortgage payments are not required as long as the borrower continues to live in the home and continues to meet their obligations of paying their property taxes and homeowners insurance and maintaining the property.
  • Once a borrower obtains a loan, they continue to retain the title to their home.
  • A free reverse mortgage loan calculator is available to use on the website. No obligation is required and no personal contact information is collected. 


  • The reverse mortgage loan balance does increase over time as interest on the loan and fees accumulate.
  • All mortgage loans have additional costs and fees, but reverse mortgage fees can be excessive. They include a variety of additional fees, such as loan origination fees, insurance fees, interest rate fees, appraisal fees, title insurance fees, and various other fees and charges. Costs vary but can range up to $40,000. The fees are not paid out of pocket but instead, are rolled into the loan.
  • If the borrower needs to enter a full-time care facility or needs to move out of the home for a year or more, the loan is required to be paid back in full. 
  • There is a possibility that a reverse mortgage will use all of your home’s equity, in which case you home will not qualify for refinancing in the future. 

Bottom Line:

With guidance from its team of knowledgeable Reverse Mortgage Professionals, a reverse mortgage loan with American Advisors Group (AAG) may be the resource that can lead you to financial security. In December 2013, the company was named the number one reverse mortgage lender in the nation.As the leading brand in the industry, AAG is proud of its ability to meet and exceed its customer’s expectations. Already, thousands of seniors have found resolve in their decision to give AAG a call. 

With great expertise, the company can determine if a reverse mortgage is right for you. If deemed to be a right fit for your situation, you can rest assured that AAG will be dedicated to helping you take advantage of all the benefits a reverse mortgage loan has to offer.

Frequently Asked Questions:

If the decision to obtain a reverse mortgage was made prematurely, can a borrower later reverse the loan or cancel it?

The borrower has a three-day recession period to cancel the loan after the closing is complete. If you cancel within this period, no interest will be due.If the recession period has passed and the borrow wishes to cancel, the loan amount must be paid back, in addition to any accrued interest.

What are the obligations of the borrower?

During the loan period, the borrower is obligated to pay homeowners insurance and yearly property taxes, and perform basic maintenance on the home. 

Is there help available if the borrower is struggling to meet the obligations of the reverse mortgage?

American Advisors Group provides Financial Advisors to address financial hardships and concerns.

More Information:

Product Details

Overview: American Advisors Group is the leading reverse mortgage lender in the nation. The company specializes in providing reverse mortgage services and products to seniors. 

Package Details:N/A

Optional Accessories or Add-on Services, if any:  N/A

Additional Company Details

Contract Details: N/A


Accreditations: American Advisors Grouphasan accredited business profile with the Better Business Bureau and maintains an A- rating.  Company Details: Founded in 2004, American Advisors Group is headquartered in Orange County, California.The company is the nation’s chief lender in the industry of reverse mortgages. The company is licensed to operate in 48 states.


American Advisors Group
3800 W Chapman Ave 
Fl 3
Orange, CA 92868-1638

T. Mashae Pearson - Senior Advisor

Shae is senior researcher with Grandfolk® providing in-depth product and service reviews to empower senior buying decisions.