Grand European Travel

If you are looking for a vacation tour at a great price, Grand European Travel provides a variety of options in many places around the world.

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7.9
Grand Score
8
User Score
7.9
Grand Score
8
User Score
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With so many companies that offer vacation tours, it can be difficult to choose one that you can trust. Grand European Travel (GET) is an AARP-preferred travel provider, which makes this company an excellent choice when you want to take an escorted tour. AARP members get a $100 discount on travel with GET. With over 300 tours to choose from, chances are you will find one that is suitable to your tastes and pocketbook. Vacation itineraries scheduled by GET are a great value. Staff at GET take care of every detail so you can concentrate on having a wonderful vacation.

Grandfolk Scoring
Food 6/10
Ease 10/10
Getting there 10/10
Accommodations 10/10
Cost 8/10
Trip length 10/10
Warranty 5/10
Cancellation 5/10
Customer support 8/10
Medical insurance 10/10
Travel locations 10/10
Activity level 10/10
Food
Can you accommodate special diets?
GET cannot accept specific dietary requests, but a travel specialist can answer your questions when you book your tour to help you choose the right trip for your needs.
Ease
How easy is it to sign up?
You can call the number on the website or sign up online
Getting there
Are international travel and ground transportation included?
International travel is not included, but the company can book international travel for you upon request.
Accommodations
What kinds of accommodations are provided?
Expertly selected hotels and cruise ships.
Cost
How much do the trips cost and what is included?
Trip prices start at $795 for a 7-day tour. All hotel accommodations and porterage, all applicable sightseeing and admission fees, motor coach, cruise or rail transportation and many meals are included.
Trip length
How long are the trips you offer?
Trips vary from seven to 28 days.
Warranty
What if I am unhappy with my experience?
Unfortunately, there is not much you can do after your trip ends except complain to the company. If you accepted the terms and conditions, you probably have no recourse.
Cancellation
Cost and difficulty to cancel?
It is not difficult to cancel, but it can be costly, depending on how many days before the trip you cancel
Customer support
Ease of access to customer service
GET is open 8 AM-5 PM PST Mon-Fri and 8 AM-12 PM Sat. You can send the company an email anytime.
Medical insurance
What if I have a medical emergency while I’m on the trip?
You are advised to speak with your physician and insurance provider before you leave. If your insurance company does not offer clear answers to your questions, you should purchase travel insurance.
Travel locations
Where can I go on these trips?
Locations include Europe, North America, South America, the South Pacific, Asia, Africa and the Middle East.
Activity level
What is the activity level on the trips?
Tours fall into three categories: leisurely, comfortable and active.
Age Score:
10
50-64 Years
10
65-74 Years
5
75-84 Years
2
85-Older

Grand European Travel primarily caters to the adult traveler who wants to see the world and enjoy the ride. Several of the trips the company offers are for families, with special activities for kids included. There are the three activity levels (leisurely, comfortable and active) which may be of interest to seniors. All the itineraries include walking, often on uneven surfaces like cobblestones. Participants need to be able to walk one to three miles unassisted in one day. 

Older seniors who are active should be able to enjoy a leisurely tour with GET. However, if you use a walker, cane or wheelchair, it may be difficult for you to get around and really enjoy the tour.

Health Score:
10
Poor Health
10
Fair Health
8
Good Health
0
Great Health

Seniors in great or good health will find any of the tours enjoyable. These do not appear to be strenuous tours, and are designed to allow a balance of planned activities and time for personal exploration. This personal time can be used as the traveler desires — resting in the hotel or exploring more of the city. Seniors in fair health might also find value on a GET tour. The company is unable to accept requests for special menus to meet dietary restrictions or religious requirements. It will do its best to accommodate physical limitations. However, there are some restrictions for accommodating wheelchairs on many of the tours. 

Collapsible wheelchairs can be accommodated in some instances, but you will need to have a travel companion who can assist. Some sites are not accessible by wheelchair. Motorized wheelchairs cannot be accepted on any of the trips. For seniors who are wheelchair-bound and do not have a traveling companion, GET recommends contacting a company that specializes in tours for people with disabilities.

Pros:

  • Great variety of tours in many different areas of the world.
  • Most vacations offer ‘optional experiences’ which are not included in the tour price, but can enhance your travel experience.
  • Unedited customer reviews on the website are fair and speak well of the company.
  • You can choose tours with eight different partner companies, including Trafalgar, Uniworld River Cruises, Lion World and CostSaver.
  • GET can arrange for extended stay or adjusted arrival times.

Cons:

  • A single tour may include as many as 26 to 52 people, depending on the tour you choose.
  • Tours are not all inclusive. Not all meals are included.
  • Single supplements are applied to trip prices for seniors who are not willing to share a room.
  • The company website is overwhelming; there are a great many options. 

Bottom Line:

Grand European Tours (GET) is a tour company that offers a plethora of options for your vacation. Its partner companies are owned by the same parent company, but each offers a slight variation in tours, prices and travel options. If you are looking for a river boat cruise along the Danube, GET will have it. If you are looking for an African safari, GET will offer it. You can choose from many areas of the world, including China and the South Pacific. 

GET is a large company that has developed a large following. Clients come back again and again. Reviews on various websites indicate that most people have a great vacation. There are some negative reviews about tour operators and hotels, but even those reviewers report that they enjoyed the vacation in general and found value in their trip. GET is accredited by the Better Business Bureau, and boasts an A+ rating. All in all, this looks like a great option if you have never traveled in a group before and are interested in finding out what it’s all about.
 

Frequently Asked Questions:

Can I add extra days before or after my trip? Yes, a Travel Specialist can arrange for you to arrive early or stay late on any trip.

What happens if world events might impact a trip? If there is potential danger to participants, the tour operator will assess the impact and may cancel a tour. If this occurs, you will be able to reschedule.

Do you make provisions for disabilities? The company will do its best to accommodate individuals with disabilities. Collapsible wheelchairs can be accommodated in some instances, but you should have a travel companion to help. You may need to opt out of certain activities if they are not accessible. Motorized wheelchairs cannot be accepted on any tour. Collapsible walkers and canes are allowed, but the traveler should be aware that they may need to traverse uneven surfaces. GET recommends contacting Flying Wheels Travel, a company that specializes in tours for travelers with disabilities, if it cannot accommodate you.  
 

More Information:

Product Details

Overview:  All tours include hotel accommodations and porterage, all applicable sightseeing and admissions as per the itinerary, and motor coach, cruise or rail transportation. Many meals are included, and are detailed on each trip page. Tour prices start at $795. If you are a returning customer, you will receive a 5% discount.

Package Details: GET offers more than 300 tours in various locations, including Europe, the Middle East, North America, South America, Asia, the South Pacific, and Africa. Each of the eight tour partners seems to focus on one type of vacation. For example, Uniworld Boutique River Cruises offers trips on luxury river boats in Europe, China, and Egypt. Brendan Vacations offers two tours to Ireland. CostSaver offers vacations in many locations (Costa Rica, South America, North America, Europe, Mexico and Russia) which include essential attractions for a great value. Tours begin at $795 for a 7-day tour. Deals and savings are available at various times throughout the year. 

Other Services: GET offers travel insurance.

Additional Company Details

Contract Details: A $350 deposit is required when you book a vacation. Full payment for land vacations must be made 60 days prior to travel. Full payment for river cruises are due 90 days prior to travel. If a cancellation is made within 30 days of making a reservation, the deposit will be refunded in full. The fees for canceling closer to the tour date can range from 25% of the tour price to 100% of the tour price. If you have canceled your vacation more than 60 days prior to departure, you will receive a $350 credit that is valid for up to 5 years past the date of cancellation. If you are an AARP member, you will receive a $100 credit per person on your tour price.

Warranty: GET offers a 30-day refund guarantee. If you make your reservation, pay the $350 deposit and then find something better, you will receive a full refund.

Accreditations: Grand European Travel is accredited by the Better Business Bureau and has been rated an A+. Several of its travel brands have received awards for the itineraries they offer.

Company Details: Grand European Travel is one of many brands owned and operated by The Travel Corporation (TTC). The tour companies that work with GET are also owned by TTC. The corporation operates in 60 countries with offices around the world. The company was founded by Stanley Tollman over 50 years ago, and is wholly owned by members of the Tollman Family. It also has a non-profit arm, called the TreadRight Foundation, which was developed to encourage sustainable tourism within its family of brands.

Contact:

Grand European Travel
6000 Meadows Rd., Ste. 520
Lake Oswego, OR 97035
Tel: 800-552-5545
Email: guest.services@getours.com 

 

Donna McDurfee - Senior Advisor

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