eHarmony

eHarmony, while on the pricier side, relies on powerful matching algorithms and is an excellent choice for seniors who seek to date within a specific category of people.

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6.5
Grand Score
8
User Score
6.5
Grand Score
8
User Score
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eHarmony prides itself on its complicated matching system, which requires users to submit responses to questions regarding themselves and what they are seeking in a partner. The website has a dedicated section for seniors, which includes dating advice. eHarmony only provides matches based on user input; it is not possible for users to email each other out of the blue. This improves the likelihood that matches will share common traits and interests. 

eHarmony has 24/7 user support by email, and a dedicated phone support line during weekday business hours and on Saturdays.eHarmony does not offer matching services for gay/lesbian seniors through its website, but offers these services through Compatible Partners, a separate online service.

Grandfolk Scoring
Cost 7/10
Warranty 1/10
Ease of use 6/10
Customer support 7/10
Free subscription 1/10
Mobile app 10/10
LGBT friendly 5/10
Cancellation 10/10
Cost
Cost of service
$22.95/month to $27.95/month
Warranty
Money-back guarantee, if available
No refunds; cancellations go into effect after the paid period ends
Ease of use
How easy is it to use the service?
Basic experience navigating the web is a must
Customer support
What types of customer service are available?
Email support (24/7) and phone support
Free subscription
Is a free subscription available?
No
Mobile app
Does this product have a mobile app?
Yes, for Google Android and Apple iPhone
LGBT friendly
Does this site offer services for LGBT users?
No, but LGBT seniors can use the partner website, Compatible Partners
Cancellation
How easy is the cancellation process?
Cancel through the website, or by calling customer service
Age Score:
10
50-65 Years
9
65-75 Years
6
75-85 years
6
85-Above

eHarmony, as a web-based service, is not particularly oriented to seniors, nor is it necessarily a senior-friendly service. The signup process involves many steps, and seniors may encounter difficulties, particularly if they are not familiar with using a computer or navigating the internet.  However, it is not difficult for a senior to learn how to upload a photo or view and contact matches. 

As a dating website, eHarmony is senior-friendly in that younger seniors with more energy and mobility to go on dates may benefit from the service due to the compatibility matching involved. Rather than rely on users filtering match results themselves, eHarmony asks each user a series of questions regarding match compatibility, and only provides users with potential matches. The fact that eHarmony only presents users with compatible matches may make this website easier for seniors to use.

Health Score:
10
Great Health
9
Good health
6
Fair Health
1
Poor Health

In general, eHarmony is not a good choice for a senior who has health issues such as arthritis, heart disease, respiratory disease, dementia, or another medical condition that limits their ability to function. Seniors with limited mobility or who have cognitive or vision problems may not be able to take advantage of the primarily web-based service. In addition, seniors of very poor health will not be able to meet up with potential matches, therefore reducing the value of the eHarmony dating service. 

eHarmony is best for seniors with great or good health who have the time, energy, and resources to look for matches, correspond with other seniors, and go on dates.

Pros:

  • eHarmony enables users to identify matches by characteristics including religion, ethnic community, location, and age, making the website an excellent choice for seniors who are picky about the people they date.
  • eHarmony’s 29 Dimensions of Compatibility matching system is comprehensive and requires users to answer questions such as “must haves” and “can’t stands” in a potential date. The website only displays matches once the user has completed these questions, which ensures that users can only correspond with potential matches.
  • The eHarmony website is a great source of information on dating and contains a large dating advice section, including a section on dating advice for seniors.
  • Approximately 14% of eHarmony’s 2,300,000 monthly users are over the age of 55, making the site a popular choice for seniors.
  • eHarmony’s customer support staff is available by email 24/7,and by phone during business hours Monday-Saturday.

Cons:

  • eHarmony only matches users with singles who match the user’s profile and does not allow users to search for matches on their own. This may be a deterrent to some seniors.
  • eHarmony, as an internet-based dating service, may pose a challenge to seniors who are not familiar with the basics of navigating the website, such as signing up for the service, uploading a photo, answering questions about their personality and desired traits in a match, and corresponding with matches.
  • eHarmony does not have a free option, which makes this dating service more expensive than others.
  • eHarmony does not offer same-sex matching through its website but does offer same-sex matching through a separate service called Compatible Partners.

Bottom Line:

eHarmony offers dating services for adults of all ages, including seniors. eHarmony’s 29 Dimensions of Compatibility test and matching algorithms ensure that seniors are paired with others of the same age range who are compatible with their personality and interests. eHarmony does not offer a free option, and instead has two tiers of paid subscriptions which enable users to connect with matches.The company is highly rated by the Dating Sites Reviews Awards, and has been an annual recipient of the Singles’ Choice Award and Editor’s Pick Top Pick Match System Award annually since 2008. For seniors seeking a dating website which enables users to be more picky, eHarmony is a good choice.

Frequently Asked Questions:

Does this website offer an app?

eHarmony offers a mobile app which enables subscribers to review, communicate, and manage matches. The app is available for Apple iPhone through the iTunes App Store and Google Android through Google Play.

Does this website offer dating services specifically for seniors?

While eHarmony does not offer dating services specific to seniors, the eHarmony Compatibility Matching System ensures that you are matched with other senior singles. eHarmony also offers senior-specific dating advice on its website.

Does this dating service offer a free trial? 

eHarmony does not consistently offer a free trial but offers several promotions throughout the year. Check the eHarmony website for more details on current promotions

More Information:

Product Details

Overview:

Users that subscribe to the eHarmony website provide information about their age, height, ethnicity, education level, and other characteristics. They also complete a short personality, interests and skills, and compatibility inventories to enable better matching. Users must also upload a photo before they can view matches. Matches can be searched on the website and will also be emailed to the subscriber regularly.

The website offers some free capabilities. Users with a free account can search for matches and send messages to users. However, users must purchase a paid subscription to see photos of matches,learn about who has viewed and favorited their profile, send unlimited messages, and browse more matches.

Package Details:

There are two kinds of plans: Standard Plans and Premium Plans. The prices for eHarmony subscriptions are subject to change.

The Standard Plan costs $57.95/month for three months, $35.95/month for six months, or $22.95/month for 12 months.The standard plan enables users to be matched with other users, view photos of matches, and send unlimited messages.

The Premium Plan costs $70.95/month for three months, $45.95/month for six months, or $27.95/month for 12 months.The Premium Plan offers the features of the Standard Plan as well as additional features like a one-time consultation with an eHarmony expert to create a better dating profile, a new “Spotlight” feature which can promote your profile for one day each month, and an incognito mode which can enable users to find out, anonymously, who has been viewing their profile. 

Optional Accessories or Add-on Services:Gift memberships are also available and can be purchased by calling customer service.

Additional Company Details

Contract Details: eHarmony charges a monthly fee. Users can cancel their account at any time before midnight of the third business day following the account purchase date for a full refund. Customers who cancel their account after the third business day will continue to be subscribed until the end of the billing period. Customers can cancel via phone or by live chat on the eHarmony website.Customer service representatives are available 8 AM-5 PM PST Mon-Sat. Users can also cancel their account at any time through visiting their Account Settings on the eHarmony website, but should make sure to cancel before the billing period ends to avoid being charged for the next month.  

Warranty: eHarmony does not offer a free trial, and does not offer refunds for bad dates or poor matches obtained through the website. Users can cancel their account at any time before midnight of the third business day following the account purchase date for a full refund.

Accreditations:eHarmony has won numerous awards from the Dating Sites Reviews Awards. Since 2008, eHarmony has been the annual recipient of the Dating Sites Reviews Awards in both the Editor’s Top Pick Match System category and the Single’s Choice category. eHarmony is accredited with the Better Business Bureau and has earned an A+ rating with the organization.

Company Details: eHarmony was founded in 1997 by CEO and founder Dr. Neil Clark Warren, who noted from his clinical work as a psychologist and counselor that people who are more compatible could have more fulfilling relationships. eHarmony was launched in 2000 “with a focus on matching compatible couples that are likely to have a long-term relationship.” Today, eHarmony employs 190 people, and has 10,000,000 active users, including 775,000 paying users.

Contact: 

eHarmony
P.O. Box 241810
Los Angeles, CA 90024
Tel: 800-383-5313
Email: support@eharmony.com
Website: https://www.eharmony.com

Sheeva Azma - Senior Advisor

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