EliteSingles

Mar. 08, 2024
mutual-omaha
6.8

Grand Score

8.1

User Score

EliteSingles manually verifies dating profiles and relies on a thorough questionnaire to find matches. While meant for all ages, EliteSingles also offers senior-specific dating services.

EliteSingles is an online dating service that manually verifies all profiles before they are displayed on the site. EliteSingles has both paid and free options, and a dedicated section for senior dating. EliteSingles users can see matches, view a limited number of each user’s profile photos, and receive messages from other users without a paid subscription.The service also boasts a mobile app for Google and Apple smartphones, although the app is only available to paid subscribers.

 

Grandfolk Scoring
  • Cost 5/10 50% 50%
  • Warranty 1/10 10% 10%
  • Ease of use 5/10 50% 50%
  • Customer support 6/10 60% 60%
  • Free subscription 9/10 90% 90%
  • Mobile app 7/10 70% 70%
  • LGBT friendly 10/10 100% 100%
  • Cancellation 9/10 90% 90%
Cost
Cost of service
$31.95/month to $59.95/month
Warranty
Money-back guarantee, if available
No refunds
Ease of use
How easy is it to use the service?
Internet-savvy seniors should have no problem using the website
Customer support
What types of customer service are available?
Phone and web-based customer support is available
Free subscription
Is a free subscription available?
Yes, but the free membership has limited functionality
Mobile app
Does this product have a mobile app?
Yes, but it is only available to paid subscribers
LGBT friendly
Does this site offer services for LGBT users?
Yes
Cancellation
How easy is the cancellation process?
Cancel through the website or by calling customer service

Positive Reviews of EliteSingles:

Sign-up Problem Quickly Resolved

Having encountered some billing difficulty in my initial sign up on the site, I was anticipating a long drawn out repair process. Instead I was immediately contacted by your very adept Customer Service team, and learned that the snafu was caused by my own bank’s security, and in minutes I was successfully signed up…at a very fair introductory discount.

I cancelled right after joining

I cancelled right after joining, Had a hard time with the website due to my internet. No issues, full refund

I like how the matches are just matches

I like how the matches are just matches just for me and also enjoy seeing who is interested.

Negative Reviews of EliteSingles:

Don’t even know how to cancel

Don’t even know how to cancel and review – as they don’t allow you to!

Signed up, they then have taken an incorrect ‘preference’ I can’t change. Awful. If they take my money they will have a problem. So disappointing. They’ll be hearing.

Very little interaction

Very little interaction. On other dating apps I am constantly contacted. It was a waste of my money. I anticipated a more sophisticated and educated subscriber group. That is not necessarily the case. Elite needs to market their app and get a LOT more ELITE subscribers. Date is not relevant

I’m not a paying member

I’m not a paying member. But Elite Singles does not allow viewing members pictures unless you are a paid member. You have a great site but why would I join a site if I’m unable to view members? Even a phychologist would tell that men and women are very visual. Hope this helps to allow you to change your site.

Age Score:

10

9

5

5

50-64 Years

65-74 Years

75-84 Years

85-Above

EliteSingles, as a web-based dating service, does not readily lend itself to being senior-friendly despite having a section dedicated to seniors. The website’s matching process requires that users answer a unique and extensive personality questionnaire,in which they rate their personality traits on a scale.Completing the questionnaire is a tedious process that may prove difficult for seniors who experience low energy levels or who have vision problems or cognitive issues.

EliteSingles does dedicate a separate section of their website to senior dating but does not have any special services just for seniors. Seniors unfamiliar with using the web may encounter problems using this service.

Health Score:

10

10

7

1

Great Health

Good Health

Fair Health

Poor Health

A senior’s advancing health condition may adversely affect the utility of the EliteSingles Service. Seniors with health problems may not be able to use the website, especially if they have arthritis, vision problems, cognitive problems, or other health problems that affect their ability to navigate the web. Even if seniors of fair or poor health are able to use the EliteSingles website, they may not be able to leave their house or the hospital to meet up with potential matches.  The service is therefore best suited for healthier seniors who have the time and energy to look for a partner and go on dates.

Pros:

  • EliteSinglesuses a five-factor, scientifically-created personality questionnaire that users must complete in order to receive match suggestions. The personality quiz used by EliteSingles relies on the Big 5 Model of Personality and maps the five traits of extroversion, conscientiousness, agreeability, neuroticism, and openness.  Research has shown that an important factor in a successful relationship is the proper balance of these Big 5 traits.
  • Privacy and safety features include manual verification of profiles and photos to reduce the activity of scammers, software which disables the downloading of photos from the website, and the protection of all site information with data encryption. Premium members can use ID authentication for an additional layer of security when using the dating service.
  • The “Have you met” game on EliteSingles allows seniors to receive even more potential partner matches by suggesting individuals who did not meet at least one of the subscriber’s search criteria; the feature enables seniors to make quick decisions regarding whether to contact the match or hide the profile and move on to the next partner suggestion.
  • EliteSingles offers expert profile advice for singles who need help crafting an engaging profile, which could be useful for seniors who are new to the online dating world.
  • EliteSingles allows users to register for free to browse matches, although they cannot contact matches unless they become a paid member.

Cons:

  • EliteSingles has a relatively high monthly fee, and most features of the site are available only with a paid subscription. EliteSingles’ mobile app is only available to paid members, so seniors who wish to use their smartphone to find matches must pay for a subscription.
  • The personality questionnaire used by EliteSingles is rather lengthy and may pose a challenge for seniors who have vision problems or low energy levels.
  • The website does not have an option to live chat or video chat with singles and instead relies on an internal messaging system.

Bottom Line:

EliteSingles is a dating website that offers matching services for all ages, but also has a section dedicated to senior dating. EliteSingles offers many free capabilities, such as profile creation and photo uploads, as well as paid services including the use of the site’s mobile app. The website is convenient to use and relies on a thorough five-factor personality questionnaire that seniors must complete in order to receive matches. Features of the site include search, match suggestions, and recommendations of seniors who live nearby.

EliteSingles is the 2016 recipient of the Dating Sites Reviews’ Singles’ Choice Awards and the #7 Best Dating Site of 2017 at Top Ten Best Dating Sites.Seniors who are looking for a dating service with a comprehensive matching system, as well as privacy and safety features, will benefit from EliteSingles.

Frequently Asked Questions:

Does this EliteSingles offer an app?

EliteSingles offers a mobile app for Apple iOS (iPhone, iPad) at the Apple iTunes Store and an app for Google Android through Google Play; however, it is only available for users with a paid subscription.

What is the personality test, and is it mandatory?

The personality test is a key part of EliteSingles’ matchmaking process. It helps identify your personality traits and preferences. While it’s not mandatory, completing the test enhances the accuracy of your match suggestions.

How does the matchmaking process work?

    EliteSingles uses a unique matchmaking algorithm that considers your personality test results, preferences, and search criteria to suggest compatible matches. The more information you provide, the better the matches.

    Is EliteSingles only for highly educated singles?

    While EliteSingles caters to professionals, it’s not exclusive to highly educated individuals. The platform connects singles based on shared values, goals, and interests.

    How do I contact customer support?

    If you have any questions or encounter issues, you can contact EliteSingles’ customer support through the “Contact Us” section on the website. They offer email support and may have a dedicated help center.

    More Information:

    Product Details

    Overview: A basic free account with EliteSingles enables users to see matches, view a limited number of each user’s profile photos, and receive messages from other users.

    Package Details: EliteSingles offers both a free package and a dedicated premium package. The premium package includes all of the features in the free package and additional features for users who are more serious about dating.

    The free dating services offered by EliteSingles allow users to create a personality profile, see matches, view a limited number of each user’s profile photos, and receive messages from other users.

    The premium dating services EliteSingles offers enable users to connect with other users more seriously. Premium users can send unlimited messages and obtain read receipts to see which users have viewed sent messages. Premium members can also view a fellow member’s profile photos and use EliteSingles’ ‘have you met’ tool, which enables users to search for additional profiles utilizing the user’s criteria. Premium users also have access to the EliteSingles mobile app. The premium service costs $31.95/month for 12 months, $44.95/month for six months, and $59.95/month for three months.

    Optional Accessories or Add-on Services: Members can visit the EliteSingles shop to buy informational sets of e-books and workbooks about various topics relating to love and romance ($47-$267).

    Additional Company Details

    Contract Details: Users can cancel a Premium membership by visiting the EliteSingles website and selecting the cancellation link through the ‘My membership’ section. Users can also contact Customer Care by telephone to cancel their accounts. Users who cancel their accounts will receive a confirmation email informing them that they have reverted to a free, basic membership.

    In-app purchases made by Premium members can be canceled by following the instructions available for Apple and Android users.

    To delete their profile, users must first cancel their Premium account (if they are paid members). Free users can delete their account permanently and completely by visiting the “Account” section of the website, selecting “My Membership,” and clicking the deletion link at the bottom of the screen. Deleting one’s profile is permanent and will also delete all matches and messages.

    Warranty: EliteSingles does not offer a warranty or guarantee of any kind. However, refunds may be issued in limited circumstances. Users seeking a refund can contact EliteSingles by filling out the form on the website.

    Accreditations: EliteSingles is the 2016 recipient of the Dating Sites Reviews’ Singles’ Choice Awards and is ranked #7 Best Dating Site of 2017 by Top Ten Best Dating Sites. Although EliteSingles is not accredited by the Better Business Bureau, it has received an F rating on the BBB website.

    Company Details: EliteSingles calls itself “a professional dating site for busy American singles” and offers its service to seniors. EliteSingles was founded in 2008 by the German company Affinitas GmbH, which also runs Attractive World and eDarling dating websites. Today, Affinitas has 250 employees and operates both within the United States and internationally.

    Contact:

    EliteSingles LLC
    874 Walker Rd. Ste C
    Dover, Delaware 19904
    Tel: 1-800-674-7772
    Email: https://www.elitesingles.com/customer-care/contactform?subject
    Website: https://www.elitesingles.com/

    Sharon O'Day

    Sheeva Azma - Senior Advisor

    Sheeva is senior researcher with Grandfolk® providing in-depth product and service reviews to empower senior buying decisions.

    Grandfolk Scoring
    • Cost 5/10 50% 50%
    • Warranty 1/10 10% 10%
    • Ease of use 5/10 50% 50%
    • Customer support 6/10 60% 60%
    • Free subscription 9/10 90% 90%
    • Mobile app 7/10 70% 70%
    • LGBT friendly 10/10 100% 100%
    • Cancellation 9/10 90% 90%