When you’re evaluating pet insurance options, Figo Pet Insurance often comes up as a top contender due to its extensive coverage and innovative features. With customizable plans and high reimbursement rates, it’s designed to meet various needs, including optional wellness coverage for senior pets. But is it really the best choice for you? Customer reviews shed light on the company’s prompt customer service and transparent claims process. However, there are exclusions and restrictions you should consider. So, what do you need to know before making a decision?
Key Takeaways
- Figo offers customizable plans with coverage limits up to unlimited and high reimbursement rates.
- The Figo Pet Cloud app simplifies claims management and connects users with veterinary professionals.
- Monthly premiums are competitive, averaging $22, below the industry average.
- Customers praise Figo’s friendly and knowledgeable staff, along with its transparent claims process.
- Figo does not cover pre-existing conditions, experimental procedures, or cosmetic surgeries.
Overview of Figo Pet Insurance

When it comes to safeguarding your furry family members, Figo Pet Insurance offers extensive coverage options to suit various needs, without the hassle of worrying about upper-age limits. Whether it’s common illnesses, accidents, cancer treatments, or chronic conditions, Figo guarantees your pets are covered. Their policies, underwritten by Independence American Insurance, provide three different annual coverage limits: $5,000, $10,000, and unlimited. This flexibility means you can choose the plan that best fits your pet’s health needs and your budget.
One standout feature in any Figo Pet Insurance Review is the Figo Pet Cloud, an innovative platform that connects you with licensed veterinary professionals. This tool ensures you have real-time access to vet advice, making it easier to manage your pet’s health.
Additionally, Figo’s staff in Chicago, comprising 88% of pet parents, truly understands the importance of thorough pet care.
Figo also offers optional wellness coverage in their Basic and Plus tiers, providing an extra layer of preventive care. With no upper age limit, Figo Pet Insurance is an excellent choice for owners of senior pets, guaranteeing they receive the care they need throughout their lives.
Coverage Plans and Features
When choosing a Figo Pet Insurance plan, you’ll find three options: Essential, Preferred, and Ultimate.
The Essential plan offers up to $5,000 in annual coverage, while reimbursement rates range from 70% to 100%, and you can select from multiple deductible options.
Optional wellness coverage and the inclusion of vet exam fees make these plans versatile for various needs.
Annual Coverage Limits
Figo’s pet insurance plans offer flexible annual coverage limits to suit a variety of needs. You can choose between three coverage plans: Essential with a $5,000 limit, Preferred with a $10,000 limit, and Ultimate with unlimited annual coverage. These options let you select a plan that aligns with your financial situation and your pet’s health needs.
Whether you’re concerned about common illnesses, accidents, cancer treatments, or chronic conditions, Figo’s policies have you covered within these specified annual limits.
The flexibility doesn’t stop there. Figo also offers multiple deductible options, allowing you to decide how much you’ll pay out-of-pocket before your coverage kicks in. Pair this with their reimbursement rates, which range from 70% to 100%, and you can truly customize your out-of-pocket expenses.
This means you can tailor your plan to fit your budget while still ensuring your pet gets the best possible care.
With Figo, you have the peace of mind that your pet is protected, whether it’s for routine vet visits or unexpected emergencies. Their diverse coverage plans and adjustable annual coverage limits make it easier to find the perfect fit for you and your furry friend.
Reimbursement and Deductibles
Exploring the terrain of pet insurance can feel daunting, but Figo makes it manageable with clear reimbursement and deductible options. You’ll find flexibility in their reimbursement rates, which range from 70% to 100%. This allows you to select a plan that fits your budget and coverage needs. Deductible options are equally adjustable, ranging from $100 to $1,500 annually. This range lets you control your out-of-pocket costs, making it easier to find a balance that works for you and your pet.
Figo’s coverage plans come with detailed explanations of what treatments and services are covered, guaranteeing there are no surprises when it comes to your pet’s care. Standard waiting periods apply for accidents, illnesses, and orthopedic conditions, each with specific timelines. This ensures you know precisely when your coverage begins.
The Figo Pet Cloud app simplifies the claims process, allowing you to manage your pet’s medical records effortlessly. This app is a game-changer for pet owners, providing an easy way to file claims and keep track of your pet’s health history.
Pricing and Comparison

When looking at Figo’s pricing, you’ll find monthly premiums range from $20 to $64, influenced by factors like deductibles and reimbursement rates. Compared to competitors like Lemonade and Spot, Figo offers a standout 1-day waiting period for accidents and customizable plans with high reimbursement rates.
It’s also remarkable that the average cost of a Figo policy is $22 per month, well below the industry average of $49.
Sample Premiums Overview
Understanding the cost of pet insurance is essential when deciding on a plan, and Figo offers a range of premiums to fit different needs. Figo’s sample premiums start at $38.48 per month for dogs and $17.70 per month for cats. These costs can vary significantly based on factors such as deductible, reimbursement rate, coverage limit, location, and pet breed. For instance, younger pets typically enjoy lower premiums compared to older ones.
Here’s a quick look at some sample premiums for different scenarios:
| Coverage Option | Sample Premiums |
|---|---|
| Dog (monthly) | $38.48 |
| Cat (monthly) | $17.70 |
| High Deductible Plan | Lower Premium |
| Low Deductible Plan | Higher Premium |
Figo’s pricing structure is competitive, especially when compared to other companies like Trupanion, Nationwide, and ASPCA. You have the flexibility to customize your policy to better suit your budget and your pet’s needs. Options include adjusting the deductible, reimbursement rate, and coverage limit, which will influence the overall cost.
Cost Influencing Factors
While sample premiums give you a snapshot of potential costs, several factors can influence the actual price of a Figo pet insurance policy. Understanding these elements will help you make an informed decision for your furry friend.
- Monthly Cost: Figo’s monthly premiums range from $20 to $64, depending on your selected coverage options. Higher coverage levels generally mean higher premiums.
- Deductible Options: You can choose deductible options ranging from $100 to $1,500. Lower deductibles typically result in higher monthly costs but can reduce your out-of-pocket expenses when filing an insurance claim.
- Reimbursement Rates: Figo offers high reimbursement rates that can significantly impact your monthly cost. Higher reimbursement rates mean the insurer covers a larger percentage of your vet bills, which can be beneficial for managing accidents and illnesses.
- Customizable Plans and Unlimited Annual Coverage: Figo stands out for its customizable plans, allowing you to tailor coverage to your needs, including options for unlimited annual coverage. This flexibility can impact both your monthly cost and the extent of coverage.
Additionally, Figo’s 1-day waiting period for accidents ensures prompt activation of coverage, providing peace of mind when unexpected incidents occur. By evaluating these factors, you can select the best Figo Pet Insurance plan for your pet’s needs.
Competitor Comparison Highlights
Comparing Figo with competitors like Lemonade and Spot, you’ll find significant differences in pricing and coverage options. Figo’s monthly cost ranges from $20 to $64, depending on the plan you choose, while Lemonade and Spot offer slightly different pricing structures. One standout feature of Figo is its high reimbursement rates and customizable plans. You can select deductible options ranging from $100 to $1,500, allowing you to tailor costs based on your budget and needs.
When it comes to coverage, Figo offers an unlimited annual coverage option, which is a significant advantage over many competitors. This means there’s no cap on how much the insurance will pay out in a year, providing peace of mind for pet owners facing significant medical expenses. Figo also has unique coverage limits and varying waiting periods for illnesses, accidents, and orthopedic conditions. Additionally, you have the option to waive waiting periods for certain conditions, which can be a game-changer in urgent situations.
In a competitor comparison, Figo’s extensive and flexible offerings, including the ability to customize plans and adjust deductible options, make it a strong contender in the pet insurance market.
Exclusions and Restrictions
When looking into Figo Pet Insurance, it’s essential to be aware of the exclusions and restrictions that could impact your coverage. Figo has several exclusions you need to keep in mind:
- Pre-existing conditions: Any medical issues your pet had before the policy start date won’t be covered.
- Experimental procedures, breeding, and cosmetic surgery: These aren’t included in Figo’s coverage.
- Cloned pets, pregnancy, and most parasites: These are also on the exclusion list.
- Waiting periods: Coverage for accidents, illnesses, and orthopedic injuries doesn’t start immediately; specific waiting periods apply.
Additionally, your pet must be at least 8 weeks old to be eligible for coverage. Even though Figo has these exclusions, they do offer coverage for chronic conditions and hereditary issues, which can be a significant benefit.
Holistic treatments are also covered, providing a more thorough approach to your pet’s health.
Understanding these exclusions and restrictions upfront can help you decide if Figo Pet Insurance aligns with your needs and expectations. It’s important to thoroughly review the policy details so there are no surprises when you need to make a claim.
Customer Experience

Understanding the exclusions and restrictions of Figo Pet Insurance helps set realistic expectations, but how do they fare when it comes to customer experience?
Figo’s customer service is accessible through multiple communication channels, including phone, text, fax, and email, making it convenient for you to get assistance whenever needed. The Figo Pet Cloud app enhances the customer experience by allowing easy management of your pet’s medical records and claims.
Filing a claim with Figo is straightforward, thanks to their transparent claims process. You can submit claims through various channels, and the typical processing time of 30 days ensures efficient claims processing. Customers often praise Figo for its friendly, courteous, and knowledgeable staff, which contributes to a positive customer experience.
Navigating Figo’s website is a breeze, thanks to its user-friendly design. The site also features a detailed FAQ section, which can swiftly address many of your questions and concerns. Overall, Figo’s dedication to providing a positive customer experience through multiple communication channels, efficient claims processing, and a well-designed app and website makes it a strong contender in the pet insurance market.
How to Buy Figo Insurance
Purchasing Figo Pet Insurance is straightforward and user-friendly. To get started, you’ll need to visit Figo’s website and obtain an online quote. The process is simple and can be completed in just a few steps:
- Enter Pet Information: Fill in details about your pet, such as name, breed, and age.
- Provide Your ZIP Code and Email: This helps Figo tailor the policy options available in your area.
- Choose Coverage Options: Select the level of coverage, reimbursement percentage, and deductible that best suits your needs.
- Add Optional Coverages: Consider adding wellness coverage or other optional coverages for additional protection.
Once you’ve filled out these details, you’ll receive a quote outlining your policy options. After reviewing the quote, you can finalize your purchase and download your policy statements through the Figo Pet Cloud app.
The app also provides access to FAQs, which cover important topics like waiting periods and preexisting conditions. If you have any questions during the process, Figo’s customer service team is readily available to assist.
Buying Figo Pet Insurance online is a hassle-free experience, ensuring your pet gets the best coverage with minimal effort on your part.
Competitors Comparison

After securing a quote and purchasing your policy, it’s natural to wonder how Figo Pet Insurance stacks up against its competitors like Trupanion, Nationwide, and ASPCA. When comparing Pet Insurance providers, you’ll find that Figo offers several standout features. Its customizable plans allow you to tailor coverage options to suit your specific needs, whether you require high reimbursement rates or unlimited annual coverage.
Pricing is another critical factor. Figo generally offers competitive premiums, especially for younger pets, which often have lower costs compared to older pets. This is true across most competitors, but Figo’s pricing structure for younger pets can be particularly attractive.
Reimbursement rates also vary among providers. Figo is known for its high reimbursement rates, often covering up to 100% of eligible vet bills. This can be a significant advantage over competitors like Nationwide and ASPCA, which may offer lower reimbursement percentages. Deductible choices with Figo are flexible, allowing you to select the amount that best fits your budget.
Understanding differences in coverage, waiting periods, and exclusions among these providers can help you make an informed decision. Figo’s customizable plans and extensive coverage options make it a strong contender in the pet insurance market.
Customer Reviews and Feedback
How does Figo Pet Insurance fare in the eyes of its customers? With a stellar 4.7 out of 5-star rating, Figo Pet Insurance exceeds the industry average of 4.6 stars. Customer reviews highlight several standout features, making it a popular choice for pet owners.
- Tailored Plans: Customers appreciate the flexibility of Figo’s accident and illness plans, which allow you to customize coverage according to your pet’s needs.
- Affordable Pricing: At an average of $22 per month, Figo’s policies are much more budget-friendly than the industry average of $49 per month.
- Extensive Coverage: Figo’s plans cover essential services like diagnostic testing, surgeries, and prescription medications, ensuring thorough care for your pet.
- User-Friendly Application: The mobile app is frequently praised for its ease of use, simplifying claims filing and policy management.
Beyond the numbers, customer reviews reveal that pet owners value how Figo combines affordability with broad coverage. The user-friendly app makes managing your policy effortless, and the tailored plans guarantee that your pet receives the specific care they require.
Whether it’s routine diagnostic testing or critical surgeries, Figo Pet Insurance has you covered.
Frequently Asked Questions
Is Figo a Good Company?
You’ll find high customer satisfaction thanks to their affordable premium rates. They offer extensive coverage options and an easy claim process. Users praise their customer service and user experience. Online reviews show they excel compared to competitors.
Does Figo Pet Insurance Go up Every Year?
Yes, you can expect premium increases with Figo Pet Insurance. Rate changes occur during policy renewals due to cost trends, annual adjustments, and claims history. Premium hikes and price fluctuations lead to annual rate adjustments and cost updates.
How Much Is Figo Pet Insurance per Month?
You’ll find Figo pet insurance costs between $20 to $64 per month, depending on coverage options, deductible choices, reimbursement rates, and policy limits. Consider the claim process, customer service, exclusions list, waiting period, add-on options, and online account.
Does Figo Pay Vet Directly?
No, Figo doesn’t offer direct payment to vets. Instead, their reimbursement process requires you to pay upfront, then submit a claim via the online portal. After claim approval, you get reimbursed based on your policy coverage and options.
Conclusion
In choosing Figo Pet Insurance, you’re opting for thorough coverage, high reimbursement rates, and a seamless claims process. Customers rave about the fast, helpful customer service and the user-friendly Figo Pet Cloud app. With customizable plans and optional wellness coverage for senior pets, Figo stands out in the pet insurance market. You’ll find their commitment to excellent service and transparency reassuring, making Figo a smart choice for your pet’s health and your peace of mind.